Dellen Chrysler Dodge Jeep RAM

Service was great; as it always is. Have been using them for years and will continue. Have been using them for years and will continue. More

Dylan was an awesome dealer! I highly recommend him to anyone and all of my friends. I highly recommend him to anyone and all of my friends. More

Dellen has top tier customer service. The sales staff is fantastic. The sales manager is Courtney and she truly cares about customer satisfaction. TJ in sales is a down to Earth guy who a The sales staff is fantastic. The sales manager is Courtney and she truly cares about customer satisfaction. TJ in sales is a down to Earth guy who answers all your questions and not pushy in any way. Jeff in Finance is a true professional that goes over your options and lets you decide what fits your needs. I truly appreciate the professionalism that I received from Dellen! More

Nice dealership. Good service department, staff friendly. Long wait-one and a half hours for oil change and tire rotation with an appointment. Good service department, staff friendly. Long wait-one and a half hours for oil change and tire rotation with an appointment. More

Everything was excellent. No problems at all. My deal was very fair. I will return in the future. No problems at all. My deal was very fair. I will return in the future. More

Always friendly with good communication and service. . they are easy to contact and schedule service appointments with . they are easy to contact and schedule service appointments with More

Easy to work with answered all questions in a timely manner not too pushy at all manner not too pushy at all More

Aaron was very relaxed and honest about the pricing of the car and what we were being offered. He was very professional and knowledgeable of the car. He also was very good at explaining what the finance t the car and what we were being offered. He was very professional and knowledgeable of the car. He also was very good at explaining what the finance team would go over as well. More

Dellen Dodge has failed to meet expectations on every level. I have been a long-time customer for the past 15 years. The last several years they have gone downhill from sales to service. The last 2 ve level. I have been a long-time customer for the past 15 years. The last several years they have gone downhill from sales to service. The last 2 vehicles I purchased left me upside down on the loan due to inflated pricing. I had a dodge charger I needed to sell last month. I owed 12k on the loan and found the vehicle was only worth 8k. I contacted Dellen to sell it and they only offered me 5k! I took it to another dealership the same day and sold it for 8K! My current Jeep Cherokee is worth 12k and I owe 20k. On the service side, I had the jeep in due to a check engine light and rough running engine. It turned out it needed a tune up and a new coil on one of the cylinders. The cost for this tune up would have been $1005! I took it to another mechanic and got the work done changing all 4 coils for $550. I also bought a warranty which was useless. The warranty would have only covered the one coil with a $250 deductible: leaving me a balance of $805 for the “tune up”. The other mechanic said the one coil was only $129… so Dellen was charging more than $250 for the coil for the deductible to even kick in. Beyond that it has had a shifting issue which I thought was the transmission. I had taken it in several times for this last year and Dellen could not find anything wrong with it. As it turns out it wasn’t a transmission issue, it was the bad coil causing the shifting issue. The other mechanic told me right away that a bad coil will make the car feel like it has a transmission issue. You would think that after Dellen could not find a transmission issue that they would have checked the coils. The cherry on top of the cake was after I chose to take the jeep to the other more reasonable mechanic; Dellen charged me a $170 diagnostic fee. What a joke. Also, whenever you call service, they never answer the phone! The call just keeps getting sent back to the poor operator. I am done with Dellen on all levels! They are not trustworthy and price gouge their customers! More

Nick was fantastic to work with. Great communication and smooth transaction all around. Thanks Nick for everything! Great communication and smooth transaction all around. Thanks Nick for everything! More