Dellen Chrysler Dodge Jeep RAM

Does a great job on trying to get you what you want and I will continue to do business with them will continue to do business with them More

I have been waiting well over 10 months for my exhaust manifolds to be fixed after an order mistake, my back window leaked and supposedly was fixed, it was not. My mirrors had issues- one replaced, the n manifolds to be fixed after an order mistake, my back window leaked and supposedly was fixed, it was not. My mirrors had issues- one replaced, the next replace with the wrong paint color which I insisted they remove. Still waiting on all of those correct parts to come in. Needless to say my experience with Dellen has not been anything I would rave about or recommend anyone to. It’s sad that when I call, I’m either put on hold or sent to voicemail in which I never receive a call back. I honestly would never buy from this facility ever again nor recommend to anyone. More

I’ve been buying cars for 50 years and this was the best dealership experience I’ve ever had. I would recommend them to anyone interested in a new vehicle. dealership experience I’ve ever had. I would recommend them to anyone interested in a new vehicle. More

Exceptional Service at Dellen! I had the absolute pleasure of working with the team at Dellen, and I cannot speak highly enough of the incredible experience. From start to finis I had the absolute pleasure of working with the team at Dellen, and I cannot speak highly enough of the incredible experience. From start to finish, their professionalism, attentiveness, and genuine care for customer satisfaction shone through. They went above and beyond to ensure that all my questions were answered and tailored the service perfectly to my needs. It’s clear that the staff is deeply knowledgeable and truly passionate about what they do, which made the entire process seamless and stress-free. Dellen doesn’t just provide service—they deliver an experience. Their ability to anticipate needs, offer insightful suggestions, and handle everything with such a positive attitude left me beyond impressed. If you’re looking for a team that will go the extra mile and treat you like family, look no further than Dellen. I couldn’t be happier with the outcome and will absolutely recommend them to everyone I know! Thank you, Dellen, for setting the bar so high and making this such an enjoyable and memorable experience. More

Very informative and answered questions. I would recommend this dealership to anyone which is looking for a vehicle I would recommend this dealership to anyone which is looking for a vehicle More

Had an 1130 appointment; showed up slightly early but like a doctor office, my vehicle didn’t get taken in until almost noon. Another place it doesn’t mean anything to stay on schedule. like a doctor office, my vehicle didn’t get taken in until almost noon. Another place it doesn’t mean anything to stay on schedule. More

Excellent Sales service. Gary was attentive and understanding to my needs in what I was specifically Wanting in a truck. He walked me through the entire process and when it c Gary was attentive and understanding to my needs in what I was specifically Wanting in a truck. He walked me through the entire process and when it came to finalizing the financing he had already had all my info ready and submitted. I can’t believe how fast it was. Thanks Gary! More

Ryan Caudill was great! I love to buy things but dislike being sold. The vehicles sell themselves, no pressure needed. The wife is very pleased with her new ride. I love to buy things but dislike being sold. The vehicles sell themselves, no pressure needed. The wife is very pleased with her new ride. More

Very smooth and drama free experience buying a used Jeep. Very impressed with Russ Dellen Jeep. John Kiesel did an excellent job assisting me in my purchase. Answered all my question in a friendly pro Very impressed with Russ Dellen Jeep. John Kiesel did an excellent job assisting me in my purchase. Answered all my question in a friendly professional manner. More

They are nice people and communicated well. They were informative and I knew what I was agreeing to and how much things were going to cost. However, if you have an older vehicle with issues They were informative and I knew what I was agreeing to and how much things were going to cost. However, if you have an older vehicle with issues (mine is a 17-year-old Town & Country) they will just want to throw a bunch of new OEM parts on it until the problem is fixed without trying to actually diagnose what the problem is. I wouldn't advise taking an older vehicle to them to be worked on, unless you absolutely know what the problem is. I just spent $900 on a new ignition system with them to try and fix some MAP and misfire error codes that I couldn't figure out at home, but the exact same issues and error codes still persist on my van after their repairs. They said they fixed the misfire issue, but after driving it around a bit, the misfire codes have returned and the van still does not run correctly. I am just really disappointed that the Mopar experts couldn't actually diagnose what the error codes were. Why couldn't they test the ignition system first and realize that it was just fine before recommending an entire new one? My mistake and shame on me for hoping they could help without spending thousands of dollars on replacement parts. I should have asked more questions and had them do more in-depth testing. Just really disappointed. More