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Dellen Chrysler Dodge Jeep RAM
Greenfield, IN
687 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 688 reviews
July 03, 2025
Excellent customer sservice! Kept in close contact and went above and beyond to get me the jeep I wanted! So very happy! Kept in close contact and went above and beyond to get me the jeep I wanted! So very happy! More
by SUNSHINESALLY6
Verified Customer
June 27, 2025
Always very professional and enjoyable experience! The staff at Dellen Automotive does it right always! The staff at Dellen Automotive does it right always! More
by m8albright
June 26, 2025
They were very good about communicating with me. We spent way too much time waiting around the dealership and was asked to return after purchase on which details were overlooked. Frustrating and l We spent way too much time waiting around the dealership and was asked to return after purchase on which details were overlooked. Frustrating and little respect for our time. More
by pickme6100
June 26, 2025
Daniel is a nice guy but my truck was there for 7 business days, I called three times to get updates on 3 different days and had to leave messages which were not returned until the 3rd time in which business days, I called three times to get updates on 3 different days and had to leave messages which were not returned until the 3rd time in which I was not able to answer and whoever called left me no message. That was a little frustrating. We are happy with the service that was done on the truck but would have liked to have been updated at least every couple of days (since they had it for 7 business days!). Thank you. More
by rohaver1931
June 23, 2025
My entire experience was awesome. As an out of state buyer I was treated as a long time neighbor. John Kiesel (my sales rep) was extremely professional and helpful. John gave me exact As an out of state buyer I was treated as a long time neighbor. John Kiesel (my sales rep) was extremely professional and helpful. John gave me exactly what I needed to find out, all was over the phone. Thank you Jessica for helping my friend look the car over and handled any concerns I had. John picked me up at the airport and then we did the final ride to see that everything that John had mentioned was exactly as is. John handled 95% of the paperwork prior so we had very little to complete. Jeff, in the finance department made the closing of the sale very smooth. The entire staff was as friendly and helpful as I was in the building. I highly recommend John Kiesel and the Dellen dealership. Thank you. More
by dj
Employees Worked With
Other Employees :
Reception was 5 stars
June 18, 2025
I went in last time and they did a tire rotation and oil change. I drove home and the next morning my front left tire fell off my vehicle while i was driving. the dealer fixed the vehicle at their expense. change. I drove home and the next morning my front left tire fell off my vehicle while i was driving. the dealer fixed the vehicle at their expense. Then When i went in for my next routine oil change and tire rotation they changed the oil but refused any other services. Now if i want my tires rotated, i must go somewhere else I was told i can never have my wheels and tires touched at this location. So, what i gathered was, they messed up and if i was going at a high rate of speed could have endangered my life and the lives of my family.. but I am a loyal customer but they refused my next request because they messed up. They also did not tell me this until i was in for the service. They mess up and penalize me. Dellen has a unique sense of loyalty to clients. It sucks beause my wife is in need of a car and she likes the grand wagoneer. Guess i will be going to another dealer. These guys are uniquely geared to not serve the client or capable of doing tire rotations.. Sad really. Specifically Chad Burgess refused me but never came out to talk to me as to WHY I am refused when his team was at fault and he admitted fault and paid for my repair. Weird. More
by ZSCHROER
June 18, 2025
Andrew Poppino was awesome. He made the progress fast and easy. Very polite and easy to talk to and ask questions. Will recommend him to everyone. He made the progress fast and easy. Very polite and easy to talk to and ask questions. Will recommend him to everyone. More
by amy-smith-23
June 18, 2025
Great! Professional and courteous. Had a few problems and had been addressed so far in a good way. Professional and courteous. Had a few problems and had been addressed so far in a good way. More
by marcum.jenny
Employees Worked With
June 18, 2025
Always happy with their service. Very professional and courteous. Love the new building and waiting area. Very professional and courteous. Love the new building and waiting area. More
by sjules61
Employees Worked With
June 17, 2025
I pulled in at 8:00 am with a screw in my tire and they got me right in without an appointment. I always use their service department. got me right in without an appointment. I always use their service department. More
by larkc5
Employees Worked With
