Deery Brothers Nissan of Dubuque
Dubuque, IA
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Dont ever use there VIP SERVICE!!! They knew to pick up car anytime after 8am and have it back before 4:30pm. They knew they were only suppose to do the recall work and thats it and it was suppose to be re car anytime after 8am and have it back before 4:30pm. They knew they were only suppose to do the recall work and thats it and it was suppose to be returned back to her work before 4:30pm. Was it? NO!! My wife had to call them and stand outside for another 25 mins and then had to go all the way back into town to drop the guy off back at the dealership. Freaking ridiculous! All they had to say was sorry. Way to treat your customers! More
The service we received from the salesman to finance we great the were not pushy in any way, they helped us find the right vehicle in our budget and worked to get a great rate great the were not pushy in any way, they helped us find the right vehicle in our budget and worked to get a great rate More
Kevin Kisting was an exception Sales Consultant. He is extremely friendly & informative. He sold us a great car when we were "just looking". I have already referred several friends and family members to extremely friendly & informative. He sold us a great car when we were "just looking". I have already referred several friends and family members to him. Kevin sold me the car of my dreams and he can help you too!! Thanks Kevin, Rene Rogerson More
Jeff did a great job finding a car for my son. He and the staff were very professional and I will trust them helping me with future purchases. Thanks guys. staff were very professional and I will trust them helping me with future purchases. Thanks guys. More
I had an initially poor first encounter with the dealership, however, after getting past that experience they were eager to work with me and try to win my business. dealership, however, after getting past that experience they were eager to work with me and try to win my business. More
Jeff Warthan is a great person and we loved working wirh him. But, will never go to this dealership again. The day we bought the car, the employees are nice you the minute you walk off the dealership with him. But, will never go to this dealership again. The day we bought the car, the employees are nice you the minute you walk off the dealership with your car, they could care less about you. I am writing this review the day after we bought the vehicle and the water pump is about to go and they will not do anything about it. A couple hundred dollars may be pocket change to some but its a lot to us. They said they cant do anything about it yet the car went through inspection and there was nothing wrong with it they said. I asked about the sound and they said it was a belt, i didnt question them, i trusted them. Never again! Now im stuck with a car after spending a lot on the car and now have to spend more ontop of that to get it fixed. When we went in to confront the employees, we were treated the opposite of yesturday and got told tha we were SOL. More
They were super friendly and did everything they could to make me comfortable in buying my first car. They even repaired the cracked windshield before I left! make me comfortable in buying my first car. They even repaired the cracked windshield before I left! More
Kevin was a great salesman. He answered all our questions, and really went above and beyond to help us out. My son was interested in one car there, but that one was a bit too high. So Kevin immed questions, and really went above and beyond to help us out. My son was interested in one car there, but that one was a bit too high. So Kevin immediately hooked us up with a different car..and the car seemed to be just what we were looking for. I was appreciative for his extra work and patience as we chose the right car for my son. More
Paying over 10k for a car and no owners manual. They didnt even remburse me after I bought one from a Chevy dealer in Plattvile. Check glove box for it cause they seem not to want repeat business over a didnt even remburse me after I bought one from a Chevy dealer in Plattvile. Check glove box for it cause they seem not to want repeat business over a $50 manual. When asking questions about the vechile they will put off ansers and most likely wont anser them at all. They will change subject hoping you will forget to ask again. .Also watch out for high pressure service contracts being jammed down your throat. Many defects in need of repair like air conditioner dash vent dont work just to mention one. I have filled out a post purchase survey sent by them with complaints NO RESPONSE. They paid $299 for my trade in and selling it for $3500. Dont buy that one for sure ! In short pretty weasely. Bad review for a poor dealership . More
We needed a car for my son, a high student. I was looking for a smaller car in good mechanical shape with dents, etc. to keep the price low. They showed me a nice Cavalier that had some hail damage. looking for a smaller car in good mechanical shape with dents, etc. to keep the price low. They showed me a nice Cavalier that had some hail damage. We now have a real nice car for my son; the only thing wrong is some dents ( it still looks pretty good) and it runs and handles great. Price? It was almost half of what the same model car was on other lots. Auto Plaza really makes an effort to go over the cars before they sell one. The salesman was very honest about what was and was not wrong with the car. I would buy another car here when I need one. We shopped for a month at other places and did not find this quality everywhere. More