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Deel Volkswagen

Miami, FL

4.8
247 Reviews

3673 Bird Rd

Miami, FL

33146

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247 Reviews of Deel Volkswagen

January 28, 2022

Great Service! Robert was very attentive to detail. It is my second time going in for service and had great experience both times. Highly recommend More

by gabi_quintero1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Frank
Jan 31, 2022 -

Deel Volkswagen responded

Thank you for trusting the Deel Volkswagen team with your loyal business! Robert & the team are grateful for your continued support and look forward to seeing you again next time!

January 28, 2022

Excellent service! Sergio was very professional and provided excellent customer service. The rest of the staff was courteous and friendly. Highly Recommend the customer service department. More

by AL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio
Feb 01, 2022 -

Deel Volkswagen responded

Sergio and the Deel Volkswagen team are grateful to have your rave review, AL! Thank you for being such a great customer!

January 25, 2022

I was very grateful to deal with Victor Paredes he was very professional,kind and helpful I wish all the success Many thanks to Deel More

by Mahir Kakish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Paredes
Jan 26, 2022 -

Deel Volkswagen responded

Thank you for the wonderful review! We're so glad you enjoyed working with Victor and we hope to see you again next time here at Deel Volkswagen!

January 20, 2022

Andrei was awesome. He was willing to work with me via email while most dealerships wouldn’t, even after I explained I was an hour away from them. He was quick to respond back answering any questions that More

by Scott & Desirae H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei
Jan 21, 2022 -

Deel Volkswagen responded

Thank you for taking the time to share your experience, Desirae! We're so glad Andrei had the opportunity to assist you with your new Atlas Cross Sport and we'll be sure to let him know how much you appreciate his awesome service. Thanks for trusting Deel Volkswagen with your business and please don't hesitate to reach out if there's anything else we can do for you!

January 20, 2022

Excellent Service, my advisor was professional and transparent. I bit costly when doing comparisons with others in the market. More

by Baoart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luicito
Jan 21, 2022 -

Deel Volkswagen responded

Thank you for your honest feedback! We hope to see you again at Deel Volkswagen!

January 18, 2022

Great service. They gave me updates on the parts to fix my car. John the service manager, Rene, the assistance manager and Sergio the advisor were great More

by ser278
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene and Sergio in Service
Jan 21, 2022 -

Deel Volkswagen responded

Thank you for this wonderful review of Deel Volkswagen! We're so glad our team could earn your five-star rating and we hope we can be of service to you again in the future!

January 11, 2022

They were very nice and clear from the moment I got there. Although with pandemic hitting us again, they tried to get me out as soon as possible. More

by Monamora13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reynaldo
Jan 12, 2022 -

Deel Volkswagen responded

Thank you for reviewing your recent visit with our team! We hope to see you again next time here at Deel Volkswagen!

January 04, 2022

Courteous and efficient, great service and friendly atmosphere, received a call to advise of service completion More

by clementebetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ray , Jose Luicito
Jan 05, 2022 -

Deel Volkswagen responded

Thanks for reviewing your recent experience with the Deel Volkswagen team! We hope we can be of service to you again in the future!

December 24, 2021

Service is well run and my questions and concerns were all answered effectively and in a timely fashion More

by Lluhij
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
Dec 29, 2021 -

Deel Volkswagen responded

We're grateful to hear your visit went so great! Thank you for rating Deel Volkswagen five stars!

December 15, 2021

I arrived there and at car intake the rep did not explain what the options were as I was without a car. I had to inquire about getting a ride home vs waiting there for hours. Thankfully they do offer a shutt More

by Atlas white
Recommend Dealer
No
Employees Worked With
Sergio
Dec 21, 2021 -

Deel Volkswagen responded

Hi Atlas, I'm sorry to hear we didn't exceed your expectations during your recent visit. We appreciate you as a customer and would like the opportunity to gain back your trust. Please contact me at your earliest convenience. Thanks, John Bu-Nassar - Service Manager - 305.448.3335

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