Dean McCrary Mazda

Amazing customer service every time. We have purchased six vehicles in five years from Dean McCrary Mazda. They have always worked hard to get us what we want and need within our budget. We have purchased six vehicles in five years from Dean McCrary Mazda. They have always worked hard to get us what we want and need within our budget. They are always polite and make the buying process as quick and painless as possible. Today we worked with Mr. Jeff Nunn, Mr. Elmore, Mr. Brandon and Mr. Cecil and had a fabulous experience even with four children in tow. They found us what we wanted, made it fit our budget and got us through the paperwork very quickly. We always leave very satisfied and recommend them highly to everyone. More

Terrible experiance, untrustworthy manager, Great Miata! I called ahead and sent a copy of my insurance and driver's license because I was driving in from out of state. The General Manager, Jeff Nunn sugges I called ahead and sent a copy of my insurance and driver's license because I was driving in from out of state. The General Manager, Jeff Nunn suggested that I do this to speed up the paperwork. It took 2 1/2 hours to get to the paperwork even though I was paying cash. I then paid a $599 Doc Fee and was promised that this was for the title work. They also collected taxes. Yesterday, I received a check mad out to the La DMV for the taxes, a statement of origination and instructions to go register the car. So now I have to do what I paid $599 to have done. Finally, in addition to the car being dirty, the window still having writing on it, etc, they had lost one of the 2 very expensive keys. Jeff Nunn promised to call me the next day (he has my cell phone number) and arrange to have a local dealership in Baton Rouge make me a new key free of charge. That has not happened and he does not answer my calls or texts. This has, in short, been a terrible new car buying experience and I would never recommend any McCrary dealership or any dealership with Jeff Nunn as a manager to anyone. More

Terrible Serivce I bought my car from the Dean McCrary Mazda about two years ago and have not had any problems with the car or the sales department, however the servic I bought my car from the Dean McCrary Mazda about two years ago and have not had any problems with the car or the sales department, however the service department is horrible. They don't answer the phone, their online schedule doesn't work, and when you do finally get someone on the phone they are rude and sound like they have the education level of a 3rd grader. She kept telling me they were booked up on Saturday and I was asking about Friday. It is Wednesday and all I need is a simple oil change before I go out of town Friday night. I called Dean McCrary Kia and made an appointment for Friday morning (and the 60 second phone conversation was much more pleasant.) More

Sales department The sales people at Dean McCrary will help you out any way they can. Our sales person spent over an hour helping me with the Blue tooth in our CX5 . O The sales people at Dean McCrary will help you out any way they can. Our sales person spent over an hour helping me with the Blue tooth in our CX5 . Out total experience with the dealership has been very pleasant. More

Great experience I bought a used 2007 Ford E250 van. It was a great experience and they worked hard for us. I would recommend everyone! Thank you Jeff Nunn General sal I bought a used 2007 Ford E250 van. It was a great experience and they worked hard for us. I would recommend everyone! Thank you Jeff Nunn General sales manager, Elmore finance manager and Cecil Russell salesman. More

Phenomenal experience To make a long story short, Kevin knew the car well. I couldn't believe the options the Mazda6 has. My new car even let's me know when a car is com To make a long story short, Kevin knew the car well. I couldn't believe the options the Mazda6 has. My new car even let's me know when a car is coming down the street and warns me when I'm backing out of my driveway. Amazing automobile and VERY safe. Go check out a Mazda before you buy something else. You will get more car for less money and they give excellent customer service. Thanks Kevin and Bob for the great deal and a phenomenal car More

I went to look at the Mazda 6. I found out that is an awesome car because my salesman knew what he was talking about and answered all of my questions without any pressure. He is an asset to the company. awesome car because my salesman knew what he was talking about and answered all of my questions without any pressure. He is an asset to the company. I love my car and am getting the mileage that the sticker said (38). If you are looking for a Mazda I suggest you go find Wesley because he knows his product. Even if you aren't you might want to stop and check 'em out they have came a long way in the past 10 years. More

Dealership is not very clean or well kept. Their business philosophy is not much different. I have been buying cars for 45 years and so I am used to the "car salesman" dance but these guys are the worse I ha philosophy is not much different. I have been buying cars for 45 years and so I am used to the "car salesman" dance but these guys are the worse I have ever seen. There are allot of dealerships and thousands of cars out there, I prefer to spend my money with a dealership I feel good about and can trust. This is not one of those. More