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Dean McCrary Mazda
Mobile, AL
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49 Reviews of Dean McCrary Mazda
We just had the most amazing car-buying experience. By far the best experience we have ever had when trying to purchase a car. Raymond Williams let us search around the lot on our own, not once did h By far the best experience we have ever had when trying to purchase a car. Raymond Williams let us search around the lot on our own, not once did he stand over us or bug us, which made it a relaxing experience. Raymond was polite, understanding, and took the time to explain every detail of the process we were going through. Highly Recommended !!! More
I purchased my new Mazda almost 6 months ago. Let me start by saying the people at Mazda were great but my visit unfortunately didn't start there. I accidentally went to Kia first. I was told tha Let me start by saying the people at Mazda were great but my visit unfortunately didn't start there. I accidentally went to Kia first. I was told that I didn't want a Mazda that I wanted a Kia. After that didn't work, I was told they didn't sell Mazda's. I wasn't even pointed in the correct direction. Upon walking out of Kia, I followed the front line of Mazda's to the correct building. Everything went great there but imagine my surprise when I had to go back to the Kia store to finish my paperwork. I did not want to see those people again. I wasn't going to say anything because the folks at Mazda were great BUT I've been getting calls from "Bella" every day, she only leaves a message that I need to contact the dealership. Today, I was able to answer for her and I want it known that she asked me if I was ready to trade my Mazda for a Kia. I don't understand why they have a Mazda dealership if all they promote is Kia. I was given every reason imaginable not to purchase a Mazda during my accidental visit to the Kia. I feel sorry for the people I purchased my Mazda from. I love my Mazda and I'll never even look at a Kia after my experience with them. To the folks at Mazda, keep up the great work. To the folks at Kia, yo have zero professionalism. More
Had a great experience here. Mr. Williams and Ms. Buford were very helpful. They made everything simple & easy. Mr. Williams and Ms. Buford were very helpful. They made everything simple & easy. More
This dealership has changed, not cosmetically; but the atmosphere is completely different. Mark was upbeat and on the ball, got me in and out; and was completely professional. I completed the Mazda surve atmosphere is completely different. Mark was upbeat and on the ball, got me in and out; and was completely professional. I completed the Mazda survey, like I always do; and no one has ever responded until now. Stephane thanked me for completing the survey, thanked me for my comments; and assured me they are working towards a more modern facility. Thank you Stephanie, I look forward to meeting you during my next service visit. More
Don’t ever buy car at this place, their service is terrible. The employees just can’t do their job rights. Don’t ever trust about their life time insurance. Every time I came to get my oil changed som terrible. The employees just can’t do their job rights. Don’t ever trust about their life time insurance. Every time I came to get my oil changed some happened. One time I have to tow my car back to them cause they didn’t put new oils back to my car after taking it off. More
My wife and I purchased a new 2021 Mazda CX 30 from this dealership. The salesman Raymond Williams went above and beyond our expectations . He answered all of our questions. We got the price and color of ca dealership. The salesman Raymond Williams went above and beyond our expectations . He answered all of our questions. We got the price and color of car we was looking for, there was no pressure to buy. It was a positive buying experience for us. Again Thank you Dean McCrary Mazda and Raymond Williams More
I had an exceptional experience with this dealership, and I recommend it to anyone interested in looking into a vehicle. From the beginning inquiry, to the final sale (keeping in mind I live over an hour awa I recommend it to anyone interested in looking into a vehicle. From the beginning inquiry, to the final sale (keeping in mind I live over an hour away) Stefanie catered to me in anyway that I requested, and was quick and efficient to provide me with any information or pictures I had asked for. When I got there, the staff was nothing but helpful and friendly- but not pushy and let me look at the car as long as I wanted to ensure it was the perfect match and met all my expectations. Even after the purchase, the customer service shown is just phenomenal which is not something you often see with many dealerships. They truly care you get the car you love, and everything goes smoothly even once you leave the dealership. If you’re considering a dealer, definitely look here! I can not think of one bad thing to say, that is how great my experience was. More
I came from Jacksonville FL to work with this dealer! Straight forward, no games, up front and honest. They were amazing to deal with, knew the product, were professional and made sure every step of the Straight forward, no games, up front and honest. They were amazing to deal with, knew the product, were professional and made sure every step of the way I was kept up to date. Stefanie was an amazing communicator and Raymond knew the technology in my car better than anyone else I have ever met. Worried about paying too much? You sometimes get what you pay for, you should be looking for paying for value, not the lowest price. This dealer is definitely top value!! More
I worked with Raymond to get a 2021 Miata and the experience was great. He was very professional, answered my questions, and wasn't pushy at all. This is the only dealership that I interacted with th experience was great. He was very professional, answered my questions, and wasn't pushy at all. This is the only dealership that I interacted with that didn't make me feel like I was being pressured into buying a car or taking a deal I didn't want. I have reached out a few times since the purchase and he has been very quick to respond with the answers I was looking for. More