Dean McCrary Mazda

This dealership has changed, not cosmetically; but the atmosphere is completely different. Mark was upbeat and on the ball, got me in and out; and was completely professional. I completed the Mazda surve atmosphere is completely different. Mark was upbeat and on the ball, got me in and out; and was completely professional. I completed the Mazda survey, like I always do; and no one has ever responded until now. Stephane thanked me for completing the survey, thanked me for my comments; and assured me they are working towards a more modern facility. Thank you Stephanie, I look forward to meeting you during my next service visit. More

My wife and I purchased a new 2021 Mazda CX 30 from this dealership. The salesman Raymond Williams went above and beyond our expectations . He answered all of our questions. We got the price and color of ca dealership. The salesman Raymond Williams went above and beyond our expectations . He answered all of our questions. We got the price and color of car we was looking for, there was no pressure to buy. It was a positive buying experience for us. Again Thank you Dean McCrary Mazda and Raymond Williams More

I had an exceptional experience with this dealership, and I recommend it to anyone interested in looking into a vehicle. From the beginning inquiry, to the final sale (keeping in mind I live over an hour awa I recommend it to anyone interested in looking into a vehicle. From the beginning inquiry, to the final sale (keeping in mind I live over an hour away) Stefanie catered to me in anyway that I requested, and was quick and efficient to provide me with any information or pictures I had asked for. When I got there, the staff was nothing but helpful and friendly- but not pushy and let me look at the car as long as I wanted to ensure it was the perfect match and met all my expectations. Even after the purchase, the customer service shown is just phenomenal which is not something you often see with many dealerships. They truly care you get the car you love, and everything goes smoothly even once you leave the dealership. If you’re considering a dealer, definitely look here! I can not think of one bad thing to say, that is how great my experience was. More

I came from Jacksonville FL to work with this dealer! Straight forward, no games, up front and honest. They were amazing to deal with, knew the product, were professional and made sure every step of the Straight forward, no games, up front and honest. They were amazing to deal with, knew the product, were professional and made sure every step of the way I was kept up to date. Stefanie was an amazing communicator and Raymond knew the technology in my car better than anyone else I have ever met. Worried about paying too much? You sometimes get what you pay for, you should be looking for paying for value, not the lowest price. This dealer is definitely top value!! More

Bought a new CX-5 and was happy with the experience. Salesman was very knowledgeable and helpful. Salesman was very knowledgeable and helpful. More

I worked with Raymond to get a 2021 Miata and the experience was great. He was very professional, answered my questions, and wasn't pushy at all. This is the only dealership that I interacted with th experience was great. He was very professional, answered my questions, and wasn't pushy at all. This is the only dealership that I interacted with that didn't make me feel like I was being pressured into buying a car or taking a deal I didn't want. I have reached out a few times since the purchase and he has been very quick to respond with the answers I was looking for. More

I just called this place to get work done on my 2018 Mazda 3 and do you know what these goofs said? "We don't have any technicians that are licensed to work on Mazda's. You are going to have to go t Mazda 3 and do you know what these goofs said? "We don't have any technicians that are licensed to work on Mazda's. You are going to have to go to Gulfport or Pensacola." Ummmm... huh? You are the Mazda dealership but you can't do anything besides change the oil? Baffling... More

Went in today for a meeting with President(Holcombe) over Mazda in mobile alabama he insured me that they will try to get me in another vehicle with either Mazda or Kia had to do credit work I let them know Mazda in mobile alabama he insured me that they will try to get me in another vehicle with either Mazda or Kia had to do credit work I let them know my credit is in repair still was forced to pull it by the sales manager still denied through Mazda they told me that they will try Kia and call me by the end of today we’ll here it is 1/18/2021 830pm the end of the day has been over for quite sometime now I left with a positive attitude because I feel like I would either get further repairs or a refund or some money back or another vehicle from the poor service they gave me guess what nothing happened but a conversation that was useless because again lack of communication I’m starting to think I should apply as a secretary since they don’t believe in returning calls! (Very upset) not please and again won’t shop! They haven’t tried to do anything then told me if they can’t get me in a cda r they’ll charge me 400$ for some tires after I already spent over 2,000$ with them on Friday I’m appalled that’s a million dollar company there’s no way they should still be begging and not helping! I need headquarters to call me ASAP this is unacceptable. More

I went to Dean McCrary to buy a CX5. The first one I signed papers for had a problem, so they gave me a loaner and worked to get another similar car for me. I did end up with a good car and I feel th signed papers for had a problem, so they gave me a loaner and worked to get another similar car for me. I did end up with a good car and I feel that Raymond Williams, my salesperson, worked out a good deal for me. Paper work did take forever and It is beyond crazy that you have to walk over to McCrary Kia to finish your financial work. I can not say enough good things about Mr. Williams- very knowledgable and professional. More