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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
239 Reviews

239 Reviews of Deacon Jones Ford Lincoln - Service Center

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May 14, 2024

I've always enjoyed good service at Deacon Jones. They are attentive to my needs and will meet my expectations! More

by busnrete8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Frank!
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Helpful
May 14, 2024

Service was quick and easy. Did not have appointment but did not have to wait long. Staff was very courteous More

by squiresrose49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember named
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Helpful
May 14, 2024

Quick service. Extremely nice staff. I fely confident the job was done right. Definitely will return. More

by GRUHL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Helpful
May 14, 2024

Michael got us in and completed everything we asked for in a timely manner. Always feel confident when he has our vehicle. More

by pskelton1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Helpful
May 13, 2024

Good service it was completed in a timely manner. Knowledgeable staff and a comfortable waiting room. More

by ken.barrett
Recommend Dealer
Yes
Employees Worked With
ROBERT THOMPSON
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
May 13, 2024

Friendly and great service! I will continue to come here when I am in town . More

by brenda_fuller@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them were great. Can’t remember names.
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

Helpful
May 12, 2024

Top shelf people from sales to service! When you become part of the Deacon Family they never forget you! More

by radavis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees are great people.
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Radavis1, we are very happy we could provide you with a positive experience!

Helpful
May 11, 2024

Everything exceeded my expectations. Dropped veh off and it was ready that afternoon. Great job performed by all service personal More

by RTHOMPSON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Hi Rthompson21, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

Helpful
May 10, 2024

Always professional and very courteous. Would recommend to all our friends. Love service department always. More

by PACKFANS.THORNTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Robert, John Mark
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Hi Packfans.thornton, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

Helpful
May 10, 2024

Service manager is ignorant and gives horrible customer service. Cost me extra money when wasn’t needed More

by qmemmelaar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert who is the service manager
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May 15, 2024 -

Deacon Jones Ford Lincoln responded

Hi Qmemmelaar, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (919) 736-3387 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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