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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
651 Reviews

651 Reviews of Deacon Jones Ford Lincoln - Service Center

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May 29, 2025

Everyone was very nice and accommodating. Did a great job and we are thankful. Thank you More

by mjwilson64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Mjwilson64, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! Mjwilson64, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/

May 28, 2025

Always polite, professional, courteous, respectful, helpful, knowledgeable. He's the kind of person you want helping customers. More

by LECKIESCOTT
Recommend Dealer
Yes
Employees Worked With
Robby Braswell
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Hi Leckiescott, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

May 27, 2025

I dropped off my truck and the service guy that received my truck asked me what time I needed my truck back. I replied I need it back by 3pm today. He said that would not be a problem it would be ready. I w More

by jgrady526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember his name
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Jgrady526, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (919) 736-3387. https://www.deaconjonesfordlm.com/

May 26, 2025

Happy with the service even tho I had some problems . They fixed it and went above my expectations. More

by lizbet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Lizbet, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. Thank you again for leaving us this response! Hunter Stovall https://www.deaconjonesfordlm.com/

May 23, 2025

Excellent sales and service by people who actually care about the customer needs.. Have returned many times and recommended to others. More

by deankennedy1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby, Riley and Jeff.
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Deankennedy1980, we really appreciate your feedback! Deankennedy1980, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/

May 23, 2025

Check in was very fast even though I was around the 10th car in line waiting for the center to open, they had my information being a previous customer so it was passing on the problem, hand over the keys, a More

by STUARTWETLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Ferrell
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Stuartwetley, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

May 20, 2025

Very friendly and kind! Very prompt! Courteous and helpful. Very hospitable and get you in and out quickly! I use to go to Smithfield because that’s where I bought the veh More

by annie.gibbs87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Frankie and JB
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Annie.gibbs87, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Hunter Stovall https://www.deaconjonesfordlm.com/

May 20, 2025

Helping and knowledgeable. Outstanding customer service. Handling of my recall was outstanding. I drop off my vehicle and received a call when my vehicle was ready and in a tim More

by Johnnieroberson98
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Johnnieroberson98, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

May 20, 2025

Deacon Jones Ford Lincoln in Goldsboro, NC has the best Service department! They are very helpful and professional. More

by BOOMER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, John and Michael
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Boomer55, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

May 19, 2025

Great sales department and great finance department. They were very attentive to our needs. Will be a lifelong customer. More

by resqman
Recommend Dealer
Yes
Employees Worked With
Shane
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Resqman, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

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