Deacon Jones Ford Lincoln - Service Center
Goldsboro, NC
651 Reviews of Deacon Jones Ford Lincoln - Service Center
I dropped off my truck and the service guy that received my truck asked me what time I needed my truck back. I replied I need it back by 3pm today. He said that would not be a problem it would be ready. I w my truck asked me what time I needed my truck back. I replied I need it back by 3pm today. He said that would not be a problem it would be ready. I was in the area around 2:45 so I decided to stop in to see if my truck was ready because I haven't received a call yet. Spoke with a different service guy and informed me thst they had not even started on my truck. So needless to say I was unable to get my truck and had to wait until the next morning to pickup my truck. More
Check in was very fast even though I was around the 10th car in line waiting for the center to open, they had my information being a previous customer so it was passing on the problem, hand over the keys, a car in line waiting for the center to open, they had my information being a previous customer so it was passing on the problem, hand over the keys, and out the door. More
Very friendly and kind! Very prompt! Courteous and helpful. Very hospitable and get you in and out quickly! I use to go to Smithfield because that’s where I bought the veh Very prompt! Courteous and helpful. Very hospitable and get you in and out quickly! I use to go to Smithfield because that’s where I bought the vehicle but found out Goldsboro dealership are just as friendly. More
Helping and knowledgeable. Outstanding customer service. Handling of my recall was outstanding. I drop off my vehicle and received a call when my vehicle was ready and in a tim Outstanding customer service. Handling of my recall was outstanding. I drop off my vehicle and received a call when my vehicle was ready and in a timely manner. Thank you for your cooperation and great service of my vehicle. More