Deacon Jones Ford Lincoln - Service Center

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Very professional, friendly and the establishment is very clean. We drive from Clayton for the expertise! very clean. We drive from Clayton for the expertise! More

Courteous and efficient service! The wait time was quite a bit less than we had anticipated. The wait time was quite a bit less than we had anticipated. More

best dealer ship I have ever been to, never had any issues and everything is always done quickly. issues and everything is always done quickly. More

I've used this dealership since I moved here two years ago, always courteous and helpful! ago, always courteous and helpful! More

I took my 2023 Fod Explorer for a recall on the display screen. I was told to leave it and theu had it a couple of hours. When i picked it up and drove away the screen was black. I turned around and they f screen. I was told to leave it and theu had it a couple of hours. When i picked it up and drove away the screen was black. I turned around and they factory reset it. It made it worse. I was then told it needed a part and would take 2 weeks and thay they would cone get it for my troubles. My husband called wanting to know when the part would be in and he was told that there was no part to be ordered. That we would have to bring it back in for a "factory reset". Not to mention its our only vehicle and we are 30 minutes away. So after all that we still have messed up vehicle beacuse our busy schedule dont allow us to drop everything and take it during service hours. Not to mention we have wind in our window that was supposedly fixed. Very expensive vehicle with warranty that is messed up. More

Chad was an excellent service advisor and communicated well. He gave me some honest recommendations and feedback well. He gave me some honest recommendations and feedback More

Super fast as they squeezed me into a tight schedule with my motor home. Had a diesel issue that was resolved by their excellent team of diesel mechanics. my motor home. Had a diesel issue that was resolved by their excellent team of diesel mechanics. More

As usual the service department was extremely helpful and professional. My service completed perfectly and professionally! professional. My service completed perfectly and professionally! More