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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
514 Reviews

514 Reviews of Deacon Jones Ford Lincoln - Service Center

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February 04, 2025

Fast, efficient, knowledgeable, polite, professional, and economical. Facility was clean and assess for assistance was easy. , More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Feb 10, 2025 -

Deacon Jones Ford Lincoln responded

Hi Marie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Hunter Stovall https://www.deaconjonesfordlm.com/

February 04, 2025

Very good dealer ship just went in for oil change just wish the cost was a little lower 100.00 buck for something like that is a little high I think I'm More

by Crzytaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Feb 10, 2025 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

February 04, 2025

Service is fast and reliable. I got great help with with next day complete and work at no charge, thanks to everyone. More

by JOAKES_SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who did work
Feb 10, 2025 -

Deacon Jones Ford Lincoln responded

Joakes_sr, we really appreciate your positive review! We look forward to your next visit! Take care! Hunter Stovall https://www.deaconjonesfordlm.com/

February 04, 2025

I have taken my truck their 6 times and it still hasn’t been fixed. More

by EODBRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Feb 10, 2025 -

Deacon Jones Ford Lincoln responded

Thank you for letting us know about your recent visit to Deacon Jones Ford Lincoln. We'd like the opportunity to discuss this with you. Please reach out to us at (919) 736-3387 at your earliest convenience to discuss how we can turn your experience into a positive one. Hunter Stovall https://www.deaconjonesfordlm.com/

February 03, 2025

Good folks,fo their job and don't complain I am pleased and personally I don't like dealer rating polling as you have your answers if the customer continues shopping with you,anyway that's my take....... More

by bakerpipeDolan Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ashley and Robert Michael Mark
Feb 07, 2025 -

Deacon Jones Ford Lincoln responded

Bakerpipedolan Baker, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day. Hunter Stovall https://www.deaconjonesfordlm.com/

February 02, 2025

I’ve been doing business with them for years . The amount of customers that they deal with and the cars that ford are making they do a very good job. More

by MARVINPERKINS0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John mark
Feb 07, 2025 -

Deacon Jones Ford Lincoln responded

Marvinperkins0215, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day! Hunter Stovall https://www.deaconjonesfordlm.com/

January 31, 2025

I was very pleased with the service. Everyone was very professional and pleasant I will refer anyone to them More

by CLARESSA.CRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and the ladies at the front desk
Feb 03, 2025 -

Deacon Jones Ford Lincoln responded

Hi Claressa.crawford, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Hunter Stovall https://www.deaconjonesfordlm.com/

January 31, 2025

John Mark and the service team have been super accommodating and incredibly helpful. I can recommend the service department here over any other dealer that I’ve dealt with. More

by drbradadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark Hill
Feb 07, 2025 -

Deacon Jones Ford Lincoln responded

Drbradadams, we're happy to hear you had such a positive experience with our team! Thank you again for the great review! Hunter Stovall https://www.deaconjonesfordlm.com/

January 30, 2025

My sales lady was great. Rylee was very helpful and knowledgeable about my new vehicle. The parts department was very friendly. The service department has been on the ball. Go More

by Eddie Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rylee , John Mark
Feb 03, 2025 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! Thank you again for the great review! Hunter Stovall https://www.deaconjonesfordlm.com/

January 27, 2025

I am very disappointed and not satisfied with the service that was done to my vehicle. I spent over $4,000 and it is running worst now then it ever has when I carried it to you now they want to change me ano More

by LYNWOODKOONCE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor:Frank OliverI/246*w*--Tech: Gustavo Acevedo (912)
Jan 31, 2025 -

Deacon Jones Ford Lincoln responded

Lynwoodkoonce2, it is disappointing for us to hear that your experience was anything less than great. We hope you are willing to give us another chance. Please reach out to us at (919) 736-3387 so we can work towards a resolution. Hunter Stovall https://www.deaconjonesfordlm.com/

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