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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
484 Reviews

484 Reviews of Deacon Jones Ford Lincoln - Service Center

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December 31, 2024

They serviced my vehicle from Matthews Motors immediately, showing me where I need to service it. More

by carolcannon52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Report | Print
Jan 11, 2025 -

Deacon Jones Ford Lincoln responded

Carolcannon52, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thank you again for leaving us this response! Hunter Stovall https://www.deaconjonesfordlm.com/

December 27, 2024

Awesome customer service and service team. Provided timely service and support and great advice on what was needed. Thanks guys! More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot names
Report | Print
Jan 01, 2025 -

Deacon Jones Ford Lincoln responded

Judy, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! We can't wait to see you again, have a great day. Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

December 26, 2024

I was very happy with the service on my vehicle. Two recalls completed, additional repairs completed. Car runs great! More

by bjduncan705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad at service desk, Frank at service desk. Travis completed the repair work.
Report | Print
Jan 01, 2025 -

Deacon Jones Ford Lincoln responded

Bjduncan705, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

December 26, 2024

Great friendly service on walk in appointment 23 December! Immediately diagnosed my truck’s problem and didn’t try to over charge me for service I didn’t need. Highly recommend! More

by jdw1302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in maintenance.
Report | Print
Jan 01, 2025 -

Deacon Jones Ford Lincoln responded

Hi Jdw1302, thank you so much for your positive comments about Deacon Jones Ford Lincoln! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

December 26, 2024

Over priced for oil change and it took over a hour to change the oil More

by moorefrank2983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Jan 01, 2025 -

Deacon Jones Ford Lincoln responded

Moorefrank2983, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (919) 736-3387 so we can work towards a resolution. Hunter Stovall https://www.deaconjonesfordlm.com/

December 26, 2024

Excellent service by Michael from start to finish, problem quickly diagnosed and repaired in a timely manner while waiting. More

by Bullrider21001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jan 01, 2025 -

Deacon Jones Ford Lincoln responded

Bullrider21001, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

December 24, 2024

Staff was courteous, work was completed in a timely manner. Over all visit was great! More

by MHBRYANT8200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thompson
Report | Print
Dec 27, 2024 -

Deacon Jones Ford Lincoln responded

Mhbryant8200, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

December 21, 2024

Everyone is always courteous, friendly, and professional. Prices are reasonable. The waiting area is always clean and comfortable. More

by swcfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB
Report | Print
Dec 24, 2024 -

Deacon Jones Ford Lincoln responded

Hi Swcfg, thank you so much for your positive comments about Deacon Jones Ford Lincoln! We can't wait to see you again, have a great day. Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/#close

December 21, 2024

Repairs on time and at a lower cost than quoted…very pleased with the completed work More

by SteveKZ135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Dec 24, 2024 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/#close

December 21, 2024

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by kjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk name
Report | Print
Dec 24, 2024 -

Deacon Jones Ford Lincoln responded

Kjones, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/#close

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