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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
483 Reviews

483 Reviews of Deacon Jones Ford Lincoln - Service Center

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January 14, 2025

Explained everything thoroughly Very friendly I was very pleased Would recommend to others for any service More

by Bapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone great
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Jan 16, 2025 -

Deacon Jones Ford Lincoln responded

Hi Bapa, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you again for the great review! Hunter Stovall https://www.deaconjonesfordlm.com/

January 11, 2025

You are always welcome and treated as family. Everyone very helpful and good service and faculty and grounds are always clean and manicured. A pleasure to have a Deacon Jones Ford and Lincoln. More

by BRENDAKKENNEDY758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Braswell and all staff that are employed. Can not pick just one. All are great.
Report | Print
Jan 14, 2025 -

Deacon Jones Ford Lincoln responded

Brendakkennedy758, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

January 10, 2025

Professional and very good customer service. .. Highly recommend service for your vehicle. Look forward to my next vehicle service. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
Report | Print
Jan 11, 2025 -

Deacon Jones Ford Lincoln responded

David, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https:/www.deacomjonesfordlm.com/

January 08, 2025

Would have liked more forthcoming information about vehicle I purchased and quicker customer call back . More

by drzpainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micheal
Report | Print
Jan 11, 2025 -

Deacon Jones Ford Lincoln responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (919) 736-3387 at your earliest convenience to discuss how we can turn your experience into a positive one. Hunter Stovall https://www.deaconjonesfordlm.com/

January 04, 2025

Done right the first time as they always do. Friendly staff and courteous . They are your Ford go to. More

by WCPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrel, Robert Thompson, Travis Alcott
Report | Print
Jan 09, 2025 -

Deacon Jones Ford Lincoln responded

Hi Wcparker, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Hunter Stovall https://www.deaconjonesfordlm.com/

January 02, 2025

Got oil changed and tires rotated! ' Had me in and out very quickly!! Michael did a great job!! More

by Grannysgirlem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jan 09, 2025 -

Deacon Jones Ford Lincoln responded

Grannysgirlem, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hunter Stovall https://www.deaconjonesfordlm.com/

January 01, 2025

Great experience with our salesman Billy Hedgepath! Very knowledgeable, and sincere in helping get us the best deal. More

by CMARLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Hedgepeth
Report | Print
Jan 09, 2025 -

Deacon Jones Ford Lincoln responded

Hi Cmarlow, thank you so much for your positive comments about Deacon Jones Ford Lincoln! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https://www.deaconjonesfordlm.com/

January 01, 2025

Everything went excellent , costumer service went so good and the shop service 1000 % so good!!!! More

by david_mexicano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad at Costumer service and Gustavo Acevedo at mechanic shop service
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Jan 11, 2025 -

Deacon Jones Ford Lincoln responded

David_mexicano, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Hunter Stovall https://www.deaconjonesfordlm.com/

December 31, 2024

Deacon Jones Ford worked with Ford manufacturing to repair an issue caused by a manufacturing defect. I purchased the vehicle from a dealer in another state, but they treated me as if I purchased from More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Jan 11, 2025 -

Deacon Jones Ford Lincoln responded

Hi Mike, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https://www.deaconjonesfordlm.com/

December 31, 2024

They serviced my vehicle from Matthews Motors immediately, showing me where I need to service it. More

by carolcannon52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Report | Print
Jan 11, 2025 -

Deacon Jones Ford Lincoln responded

Carolcannon52, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thank you again for leaving us this response! Hunter Stovall https://www.deaconjonesfordlm.com/

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