Deacon Jones Ford Lincoln - Service Center

Mr. Frank and Mr. Michael are AMAZING!!!! I went in for a recall on my car and as always, Mr. Frank was so polite and friendly! I’ve worked with him in the past and he has always made sure to keep me updated recall on my car and as always, Mr. Frank was so polite and friendly! I’ve worked with him in the past and he has always made sure to keep me updated with my car and any work/price it may be before hand! Mr. Michael helped me when I went back to pick it up and he is just awesome. So friendly and sweet! He passed on the information to me regarding my car and always kept a smile! I always feel welcome there. More

Deacon Jones Ford dealership is a great place. They say what they are going to do and then do it. They say what they are going to do and then do it. More

Outstanding service department. Great attention to detail. Facility is extremely well managed and maintained. Probably the best service manager in the country. Priority 1 is cu Great attention to detail. Facility is extremely well managed and maintained. Probably the best service manager in the country. Priority 1 is customer satisfaction. More

Did not have my maintenance plan on file I am paying for. I called gave them the number and said would call me back and never did. I called gave them the number and said would call me back and never did. More

Great oil change. Saved me the time of doing it and the service center makes no errors. Saved me the time of doing it and the service center makes no errors. More

Had battery failure on our Edge. Came to service dept on Monday morning 9:00 and Chad in service dept had me in and out in 2 hours. Always get great service from Chad in Service Dept Came to service dept on Monday morning 9:00 and Chad in service dept had me in and out in 2 hours. Always get great service from Chad in Service Dept and Robby Braswell dealership manager. More

Chad did a great job in service. Very through and great business acumen the whole time Very through and great business acumen the whole time More

The service was fast and professionally done and my car was done by techs who knew my car needs was done by techs who knew my car needs More

Jaidon Davis our sales person was amazing and provided great customer service. We will be back for our next car great customer service. We will be back for our next car More

Brought my truck in for routine service, staff was very nice and professional. I was back on the road within a couple of hours nice and professional. I was back on the road within a couple of hours More