Deacon Jones Ford Lincoln - Service Center

As I have said they do what they say they’ll do. It’s done promptly, correctly and at a very competitive price. It’s done promptly, correctly and at a very competitive price. More

Excellent customer service was provided by sales manager Shane Bjorling. His eagerness, determination, and positivite attitude assured me that he would find the right vehicle for me. His wealth of knowledge Shane Bjorling. His eagerness, determination, and positivite attitude assured me that he would find the right vehicle for me. His wealth of knowledge was instrumental in finding a vehicle that fit both my needs and wants. My interaction with all employees throughout the process was delightful. Their actions contributed to my experience to purchase a vehicle and made it a success. More

Friendly, competent, and caring. This is what I have found with this dealership over the past five years. They tell me if I need to leave my vehicle or can wait. They’ve always co This is what I have found with this dealership over the past five years. They tell me if I need to leave my vehicle or can wait. They’ve always completed the requested service in a timely manner. Coffee, snacks, and water are available while I wait. I’ll keep going back. The service department is great! More

JB and Michael always give excellent customer service. Thorough and I feel like they have me the customer's best interested in mind. Thorough and I feel like they have me the customer's best interested in mind. More

Dealership could not perform a required Johnston County North Carolina state inspection requirement for my Navigator. North Carolina state inspection requirement for my Navigator. More

The service are always super polite, knowledgeable and professional. That’s why we have been coming back for over 25 years and have purchased 8 new vehicles from Deacon Jones over the same period. professional. That’s why we have been coming back for over 25 years and have purchased 8 new vehicles from Deacon Jones over the same period. More

No issues with work performed work finished timely. But Prices are high !!! Great service department everyone works hard to get you in and out But Prices are high !!! Great service department everyone works hard to get you in and out More

Courteous staff, clean facility and excellent service. You have a comfortable waiting room and clean rest rooms. You have a comfortable waiting room and clean rest rooms. More

Service department was awesome. My sprinter was sounding horrible and making scraping sounds and took it to pep boys and they over priced me by $500 dollars for less parts. However My sprinter was sounding horrible and making scraping sounds and took it to pep boys and they over priced me by $500 dollars for less parts. However I went to Deacon Jones Ford and spoke with Mike ,Chad and the guy in that office in the service department came to me and made a good suggestion and repaired my vehicle and I was just happy. Thanks… Good deal More

I've always dealt with this dealership and the customer service is on point. Shout out to the service department. service is on point. Shout out to the service department. More