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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
496 Reviews

496 Reviews of Deacon Jones Ford Lincoln - Service Center

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August 31, 2024

Responsive professional courteous applies to all staff appreciate the extra car cleaning service thank you! More

by SHEILAJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

August 30, 2024

Everyone was pleasant and professional. My vehicle was in and out in a timely manner. I just wish they offered complimentary car wash. More

by pinkandgreen05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember sorry
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Pinkandgreen05, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 30, 2024

The customer service in the service department was amazing. They picked my vehicle up, performed the services I asked for, and returned my vehicle back to me. More

by nicholeh0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!

August 24, 2024

Great service center employee Chad at this dealership. Very polite and helpful and I was there for short time More

by roshellw4242
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2024

Deacon Jones always takes great care of us. We have used their service department exclusively since we moved to the Goldsboro area 12 years ago. More

by Rwdeck22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad El-Aawar
Report | Print
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2024

Mike was very kind and helpful. The service was prompt, complete, and efficient. Thank you for taking care of us. More

by mark.francis1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Farrell.
Report | Print
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2024

Can’t remember the counter guys name, I think Chad? but he was great to work with and very friendly More

by plechner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2024

You guys have alway taking care of every time I have had my truck serviced. Thanks you!😀 More

by chrissanderson312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2024

The service members have always been professional and kind. They make sure the customers are taken care of More

by kafisher0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB, Robert, John
Report | Print
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2024

Outstanding service from sales to service! Jeff Hill has been wonderful both when we purchased our Lincoln Aviator and with our new purchase of the Maverick truck! We also have our service wor More

by DONNA
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeff Hill, Jason Hamm, Riley Jo, Robbie Braswell
Report | Print
Aug 31, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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