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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
496 Reviews

496 Reviews of Deacon Jones Ford Lincoln - Service Center

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September 03, 2024

Easy care was only willing to compensate me for 5,020. But Deacon Jones Ford did a great job got the transmission in and completed the work all within one week. And they kept in constant contact with me. More

by marianmalone2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Chad, JB
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Marianmalone2019, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2024

Respectful Courteous Kind Friendly Informative Looks out for the customer Best all around Efficient an d quick More

by belindaham37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and John in service department
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Belindaham37, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 03, 2024

Service was great. They picked up my Nautilus as scheduled and brought it back to me all fixed up just a couple of hours later. More

by JOHN@HSDCOMPUTERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

John@hsdcomputers.com, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

September 03, 2024

I love deacon jones ford! !! Bought my car there and no one has touched it because I trust them completely! More

by Grannysgirlem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and john
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Grannysgirlem, we're glad you had such a wonderful experience with us! We hope to see you soon!

Nov 28, 2024 -

Grannysgirlem responded

All the confidence in the world in these guys

September 02, 2024

They are nice and welcoming an I trust them to do the work right. Thanks More

by PHIL.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark Hill
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Phil.wilson, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

September 02, 2024

Your service department is what makes your dealership. They help without hounding. They’re courteous everytime I go. More

by BETHANYBROOME
Recommend Dealer
Yes
Employees Worked With
Micheal Ferrell
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bethanybroome, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 02, 2024

Thank you for the great service and suggestions on improved driving habits to help my truck mechanically. More

by meljan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 01, 2024

For all the years that we have enjoyed the sales and service and Deacon Jones Ford Lincoln nothing can compare in appreciation for all the times we have been there. More

by wgbrbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Mark Hill
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Wgbrbob, we strive for 100% satisfaction, and we regret to find out that this was not the case. Thank you for leaving feedback. Please reach out to us at (919) 736-3387 so we may identify ways to improve your experience.

September 01, 2024

They always do a great job. I buy and service all my cars at the Goldsboro location. More

by terrialphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Terrialphin, we are very happy to have provided you with such a positive experience! We hope you have a great day!

September 01, 2024

The service was great. Robert kept us up to date on what needed to be done. They also came to get or vehicle and returned it at no extra charge. The service department is o More

by scarpenter5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Scarpenter5, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

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