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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
546 Reviews

546 Reviews of Deacon Jones Ford Lincoln - Service Center

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March 25, 2025

They replaced my low ride suspension with struts and I know my steering would change but I don’t believe it should be so hard to turn when i first takeoff took it back twice still not right More

by BIGMAC3505@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Mar 28, 2025 -

Deacon Jones Ford Lincoln responded

Bigmac3505@yahoo.com, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know! Hunter Stovall https://www.deaconjonesfordlm.com/

March 25, 2025

They got me done I a professional timely manner They were very courteous as well More

by MAUMESE
Recommend Dealer
Yes
Employees Worked With
JB
Mar 28, 2025 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Feel free to reach out to us if you need anything. Have a wonderful day. Hunter Stovall https://www.deaconjonesfordlm.com/

March 25, 2025

As soon as I called the service department Michael was great. I explained exactly what I needed. As soon as I arrived Michael took care of my needs and made sure the job got done promptly and efficientl More

by mhs8691bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service Department
Mar 28, 2025 -

Deacon Jones Ford Lincoln responded

Mhs8691bb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thank you again for leaving us this response! Hunter Stovall https://www.deaconjonesfordlm.com/

March 23, 2025

Communication was excellent, the car was repaired in a timely manner, I was happy, thanks More

by table393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
Mar 28, 2025 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

March 22, 2025

Excellent job putting the plate holder on my Bronco. Quick service too. Thank you very much. More

by pdreez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 28, 2025 -

Deacon Jones Ford Lincoln responded

Pdreez, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

March 22, 2025

Provided the best service. I will be back again for next scheduled routine maintenance. Thanks! More

by April
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 28, 2025 -

Deacon Jones Ford Lincoln responded

April, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https://www.deaconjonesfordlm.com/

March 22, 2025

They have a nice clean facility, The service personnel is friendly and easy to communicate with. They schedule appointments and follow through as stated. They diagnose problems and discuss thoroughly with yo More

by Jeannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Matt
Mar 28, 2025 -

Deacon Jones Ford Lincoln responded

Jeannette, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! Thanks again for the recommendation, and have an amazing day! Hunter Stovall https://www.deaconjonesfordlm.com/

March 17, 2025

Service people were very friendly, job was completed in timely manner, and Iwas very satisfied. More

by goingpostal27530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 22, 2025 -

Deacon Jones Ford Lincoln responded

Hi Goingpostal27530, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Hunter Stovall https://www.deaconjonesfordlm.com/

March 16, 2025

Deacon Jones have always professional. Always pin pointed the problem, advise me of finding, and fix it the first time. Thank you More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was the team
Mar 22, 2025 -

Deacon Jones Ford Lincoln responded

Ken, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thank you again for the great review! Hunter Stovall https://www.deaconjonesfordlm.com/

March 14, 2025

This dealership was very accommodating to me. Knowledgeable and friendly service for sure and it was a pleasurable experience. More

by southernwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names too well.
Mar 22, 2025 -

Deacon Jones Ford Lincoln responded

Southernwon, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/

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