Back

Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
495 Reviews

496 Reviews of Deacon Jones Ford Lincoln - Service Center

Sort by
September 10, 2024

They are a good service center. I would recommend them for family and friends with ford vehicles. More

by rayrayblalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad I think
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2024

I received great service from a professional and courteous team that made sure that my vehicle was taken care of. More

by idawson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Idawson3, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2024

Came in for a blown power steering hose. They had 1 of the 2 hoses on hand Between the shop Supervisor, mechanic, and the service tech at the counter got in touch with some folks that was sc More

by JIM.BURRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Please get with the shop manager for all that was involved. Ge was pivotal with all involved. I brought a 2022 Coachman Freelander RV
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

September 09, 2024

Ther service department at Deacon Jones Ford Lincoln is simply amazing! Rylee is an amazing sales associate as well! More

by nicholeh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark Hill, Rylee Myers
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Nicholeh0, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 07, 2024

Great guys in the service department. They get you in fast and get the job done right. More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, John Mark
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Chuck, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. If you have any further questions, please don't hesitate to reach out!

September 05, 2024

Staff makes this place excellent-and many of them have been there a long time. Always a pleasant experience. More

by GRHODES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Grhodes0, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 05, 2024

I still can’t get my hitch on going on two months. They order the wrong parts telling me 2to 3 days I wait a week to 2 go there with out a call and it just come in that day happen 3 times. I’am how wa More

by lgrady9655
Recommend Dealer
No
Employees Worked With
Don’t know there names,don’t want to know
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Lgrady9655, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (919) 736-3387.

September 05, 2024

Friendly service reps. Take good care of my vehicle. The right amount of time to get the job done. More

by Sherry Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember at this time.
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Sherry Jones, we really appreciate your feedback! We can't wait to see you again, have a great day.

September 05, 2024

Deacon Jones Ford is a great dealership. I take my vehicle no where else! Service department is wonderful! More

by Grannysgirlem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and frank
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Grannysgirlem, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

September 04, 2024

JD was great , service rep thanks for fixing my issues , I will return . I would like to start receiving Discounts on oil change More

by SHAWN_EASTWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD in the service center
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Shawn_eastwood, thank you so much for your positive comments about Deacon Jones Ford Lincoln! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

...
19
...