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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
495 Reviews

495 Reviews of Deacon Jones Ford Lincoln - Service Center

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September 18, 2024

This service department cares about its customers and their vehicles. Frank, my service advisor, ensures that my truck is in tip top shape and makes me feel like a valued customer!! More

by ashfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

September 18, 2024

As always your service department provided prompt and thorough attention to my request. Frank called me after initial inspection to inform me 3 of my tire pressure indicators were faulty but all wheel More

by leoeb2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and Tyler??
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

September 18, 2024

They did a good job on my car in a timely manner and called me when it was ready. It ready way earlier than I thought that it was going to be. More

by glaspielaura3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think that his name was Thomas but anyway he did good
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Glaspielaura3, thank you; we appreciate your feedback! Until the next time we meet, take care!

September 15, 2024

Regina was the BEST salesperson she didn’t pressure me about buying Thank you love my car. She was very patient with me and the granddaughters More

by Jlhalvorsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina and Andrew
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Jlhalvorsen, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 14, 2024

Pleasant experience, easy drop off and check out. Procedures were explained well. Thanks for your help. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thompson
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Mike, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

September 14, 2024

I am typically a Honda person. However, due to the service department at the Deacon Jones Ford in Goldsboro, NC I ended up purchasing a Ford expedition. And I absolutely love the v More

by PAWOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Bjorling
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Pawolf, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

Great service would recommend Deacon Jones Food in Goldsboro. I have always had great service More

by cedwestmain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Cedwestmain, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 12, 2024

Service department is staffed by excellent customer service personnel and their is equally as good. More

by srwbc08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Robert
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Srwbc08, we are very happy we could provide you with a positive experience! Thank you again for the great review!

September 10, 2024

They are a good service center. I would recommend them for family and friends with ford vehicles. More

by rayrayblalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad I think
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

September 10, 2024

The sales man is very professional and would recommend to anyone to ask for Derek More

by wfortner59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Wfortner59, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

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