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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
235 Reviews

235 Reviews of Deacon Jones Ford Lincoln - Service Center

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February 28, 2024

My service is always on point. I've never waited long, Micheal Ferrell, John Mark,Robert Thompson and the team are always accommodating with our busy schedules. All the staff at D More

by tinacroom67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Ferrell
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Hi Tinacroom67, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

Helpful
February 28, 2024

JEFF HILL IS THE BEST! HE MAKES THE BUYING PROCESS EASY. HE IS VERY THOROUGH, KNOWLEDGEABLE, AND HE KNOWS HIS PRODUCTS. More

by allen32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF HILL, MICHAEL FERRELL, Brad Somervell
Report | Print
Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Allen32, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! Thank you, and have a fantastic day!

Helpful
February 28, 2024

Great service department. Always quick and simple. Michael and John are great. Will be back More

by ryan.henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell, John Mark Hill
Report | Print
Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Ryan.henry, we're so glad that we were able to go above and beyond your expectations!

Helpful
February 28, 2024

Great dealership service department friendly and professional staff great technicians would highly recommend them to anyone needing to get their Ford serviced More

by foresterdon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Michael
Report | Print
Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Hi Foresterdon2, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

Helpful
September 11, 2023

Always the most efficient and reliable service anywhere! Friendly staff and pleasant waiting area is a bonus. More

by lcookjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Helpful
July 14, 2023

My truck is serviced by very competent and professional service personnel, using Ford OEM parts, oils, and filters. My truck runs today as good as the day I purchased my truck. More

by Bud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thompsom, Frank Olivieri
Report | Print
Helpful
May 26, 2023

Excellent service. This service center is staffed by people with experience in servicing and maintaining my truck. As a result, my truck performs, and is as reliable, a More

by Bud
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and Gus.
Report | Print
Jun 02, 2023 -

Deacon Jones Ford Lincoln responded

Bud, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 04, 2023 -

Bud responded

Thanks for the note. It is a pleasure visiting your service center. Your service staff is exceptional.

Helpful
May 26, 2023

I've not had a reason to take my Shelby GT350 anywhere else for service! More

by busnrete8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, David, Chad and Michael!
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Jun 04, 2023 -

Deacon Jones Ford Lincoln responded

Busnrete8, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 24, 2023

Very punctual appointments, great estimate on timeframe of when the job would be done, knowledgeable friendly staff and a great waiting room. I have roughly 6 Ford dealers closer to my home but this dealer More

by Joe
Recommend Dealer
Yes
Employees Worked With
Whole service department
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Jun 04, 2023 -

Deacon Jones Ford Lincoln responded

Joe, we are glad we could help! Thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We hope to see you soon!

Helpful
April 25, 2023

I have always received great service no matter when I show up. Recommend this dealership to everyone. More

by joann10s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Chad and sales manger Jeff
Report | Print
May 15, 2023 -

Deacon Jones Ford Lincoln responded

Joann10s, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We hope to see you soon!

Helpful
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