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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
238 Reviews

238 Reviews of Deacon Jones Ford Lincoln - Service Center

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March 21, 2024

Had first class treatment with Shane as our sales representative! No pressure atmosphere the entire time with superb customer service! More

by Reggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Apr 13, 2024 -

Deacon Jones Ford Lincoln responded

Hi Reggie, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

Helpful
March 20, 2024

Best in the business. Would recommend to Amy one. Professional and well trained staff. Awesome More

by Markcherring71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark
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Helpful
March 20, 2024

Best in the business. Professional at all means. Deacon jones is a very well run and attention to detail dealer. Recommend to everyone More

by Markcherring71
Recommend Dealer
Yes
Employees Worked With
I don't remember the service writers name
Report | Print
May 15, 2024 -

Deacon Jones Ford Lincoln responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 19, 2024

They always listen to me concerning any problems that I am experiencing with my car. They are also always willing to do what it takes to fix the problem. More

by lassitev
Recommend Dealer
Yes
Employees Worked With
Michael in the service department
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Helpful
March 19, 2024

Everyone was friendly and professional. The service was excellent. It is a pleasure to do business with this dealership. More

by swcfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB
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Helpful
March 16, 2024

Excellent customer service in helping me select a vehicle. Made the buying process easy as well as accommodated me in the after sales support. More

by Sheilawolfe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane and Ian
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Helpful
March 16, 2024

Good service good customer service and a lot better with new managers I will be a repeat customer More

by kevinhood0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Kevinhood0, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

Helpful
March 15, 2024

Very pleased with all service and communication. Car running very smoothly now with repairs, tune up and new tires . Thank you! More

by peedinfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bartlett
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Peedinfamily, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! Thank you again for the great review!

Helpful
March 15, 2024

Quick service, oil change and wipers and state inspection under one hour. Good place to perform office work while I wait on the ar More

by Whshulman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service writer
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Hi Whshulman, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

Helpful
March 15, 2024

Everyone was very professional and courteous, answered all my questions, provided estimated time of completion of service. Job well done. More

by TOOCOLE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Report | Print
Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Hi Toocole7, thank you so much for your positive comments about Deacon Jones Ford Lincoln! Thank you, and have a fantastic day!

Helpful
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