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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
239 Reviews

239 Reviews of Deacon Jones Ford Lincoln - Service Center

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April 03, 2024

The technician Travis and Parts man Ken were amazing to work with during my visit. Very knowledgeable and helpful. More

by thomas.d.alcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis, Ken
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Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
April 03, 2024

Helped us immediately on a Saturday when we limped in with a trans problem on the road 2 hours from home. More

by karen
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell
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Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
April 03, 2024

Had to make a return trip before replacement parts were installed. First time ordered parts weren't all there. Didn't really understand why the parts weren't checked out prior to the first trip. More

by carrielou
Workmanship
Recommend Dealer
Yes
Employees Worked With
IDK
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Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

Our team strives to deliver an excellent experience, and we greatly apologize that your initial experience was lacking. If you have further needs or questions, please reach out!

Helpful
April 01, 2024

JD hooked it up and took care of everything, found me a rental and took care of my warranty More

by Ttolston
Recommend Dealer
Yes
Employees Worked With
JD
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Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

Ttolston, thank you so much for the positive review!

Helpful
April 01, 2024

JD is the man! He took care of everything with my truck and went the extra mile to make sure I had a rental car! More

by Ttolston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD
Report | Print
Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

Ttolston, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
March 31, 2024

It was fast orderly and they did a very good job always satisfied I will be proud to recommend them More

by Mozingo919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I rate them a 10
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Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

Mozingo919, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
March 30, 2024

Appreciate Michael F diagnosing the problem, keeping me informed and calling me when the service was completed. Just moved locally and glad to have a Ford Dealer thanks to him. More

by Whshulman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell
Report | Print
Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

Whshulman, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
March 29, 2024

Work was done in a professional manner I am happy with the work performed Very pleased More

by Ragaliotis
Recommend Dealer
Yes
Report | Print
Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Hi Ragaliotis, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

Helpful
March 28, 2024

Friendly and always willing to go above and beyond for the customer I recommend them to everyone More

by tarheels197555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark
Report | Print
Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

Tarheels197555, thank you so much for the positive review!

Helpful
March 23, 2024

100% Good service I recommend this place Nice people To many options I love this place More

by Gabriel.m1
Recommend Dealer
Yes
Report | Print
Apr 13, 2024 -

Deacon Jones Ford Lincoln responded

Hi Gabriel.m1, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

Helpful
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