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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
485 Reviews

485 Reviews of Deacon Jones Ford Lincoln - Service Center

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October 24, 2024

Robbie take’s great care of my family. Always great customer service and friendly atmosphere. More

by bfaulkner25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie and Rylee
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bfaulkner25, we are glad we could help! Thank you again for leaving us this response!

October 24, 2024

Nothing short of amazing. They were welcoming & treated me like family. They were also quick & efficient, & kept us informed once they were done. More

by novyaj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Novyaj17, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 22, 2024

Your folks keep me informed on how Big Red is operating. Thank you for the quality service. More

by GLAMAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Olivieri
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Glamaj, thank you; we appreciate your feedback! Thank you again for leaving us this response!

October 22, 2024

I was not notified when my car was done for pickup. My Apple Car Play was disconnected and another person’s phone was connected to my car by the name Dylan. Since I picked up the car, I seem to be hav More

by akenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I assume Dylan worked on the car.
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Akenn thank you for taking the time to leave us your honest feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (919) 736-3387 so we can work towards a resolution. We look forward to hearing from you.

October 20, 2024

Always great to deal with . They are always great and fast as far as getting my work truck back to me More

by Bread guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrel and Chad
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bread Guy, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

October 19, 2024

The Service team is outstanding knowledgeable and honest. Customers trust them 100% and they are expert at what they do. More

by VERNON8SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Vernon8smith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thank you, and have a fantastic day!

October 19, 2024

It is a really great dealership with great customer service and a variety of options. More

by Maximo Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Maximo Franco, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you, and have a fantastic day!

October 17, 2024

Great customer service at this location. Called to ask about an oil change and tire rotation for that day or the next, was told to come first thing when they opened and I'd be taken care of More

by Boriacua23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall his name.
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Boriacua23, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you, and have a fantastic day!

October 17, 2024

Very friendly and went out of their way to help me. They were even laughed at my dumb jokes. More

by imdspeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Imdspeck, thank you for sharing your positive experience! Until the next time we meet, take care!

October 17, 2024

Came thru for me with a loaner vehicle when I had a recall situation , thank you More

by dar9818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Born
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Dar9818, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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