Deacon Jones Ford Lincoln - Service Center

Great as always. Really appreciate the quick turnaround. Frank and the team are very professional. Really appreciate the quick turnaround. Frank and the team are very professional. More

Fast - professional and friendly the staff is grea can’t do enough to make you satisfied do enough to make you satisfied More

Booked appt on line to arrive and be told they don’t use that system. Asked for oil and rotate and to fix skid panel under engine missing bolts. Fit me in since appt wasn’t real. But failed to fix skid pan that system. Asked for oil and rotate and to fix skid panel under engine missing bolts. Fit me in since appt wasn’t real. But failed to fix skid panel, which is under engine and could not have been missed by the person who emptied oil. Found the panel not fixed when I got home. Rushed back to store to have a young mechanic quickly throw some bolts in and called it good right before closing. Checked it when I got home, mechanic never tested security, and a quick tug pulled out two bolts. Stripped but not assessed as that by mechanic. Fixed it myself with bigger screws into stripped plastic. Didn’t pay for the fix in the first place since it was originally forgotten, but how do I leave an oil change with a panel hanging? Is that customer service? Should have at least fixed it just because or informed me of needed fix and solution or option. Have used shop many times, but was let down on this event because I asked for a fix and didn’t get it first or second time. More

I am appreciative to Deacon Jones team. They did a great job on my pairing. My truck, they did a beautiful job. In appreciate The team fixing it right They did a great job on my pairing. My truck, they did a beautiful job. In appreciate The team fixing it right More

I’ve been going back to Deacon JONES Ford and they’ve been taking care of my Ford transit and my F150. I really appreciate it the service and it’s fairly reasonable. You know you warranteed with these gu been taking care of my Ford transit and my F150. I really appreciate it the service and it’s fairly reasonable. You know you warranteed with these guys. And Mike has been awesome assist me with getting my vehicle repaired and serviced the last two or three times and I appreciate that. Chad and Frank are also pretty good when it comes to customer service. More

Chad from the service department is the best service manager I have ever dealt with. Give that dude a raise. manager I have ever dealt with. Give that dude a raise. More

Nice dealship. Please do not change my setting on my radios. Thank you for it Please do not change my setting on my radios. Thank you for it More

Timely service, Friendly and very respectful. Pleased with the work performed. Performed the work in timely matter. Pleased with the work performed. Performed the work in timely matter. More

Excellent work as usual. Mike and the rest of the service staff are truly excellent and customer focused. Mike and the rest of the service staff are truly excellent and customer focused. More

JohnMark was more helpful than anything I could've imagined. Everything was done in a timely manner and everything was done perfectly. JohnMark said he would make it happen and he made it happen.. Tha imagined. Everything was done in a timely manner and everything was done perfectly. JohnMark said he would make it happen and he made it happen.. That place rocks More