Deacon Jones Ford Lincoln - Service Center

They wanted to charge me to clean out fuel tank but tank is clean. Also told me upper radiator hose leaking but it wasn't. Service dept never told me diagnosis and labor charges are higher fir Trucks. is clean. Also told me upper radiator hose leaking but it wasn't. Service dept never told me diagnosis and labor charges are higher fir Trucks. More

Michael was very friendly and personable. I felt comfortable and valued as a customer. Was my first visit. I felt comfortable and valued as a customer. Was my first visit. More

Reliable and dependable. Address repair needs in timely manner. Makes you aware of repair need immediately and tell you need for any repair beyond initial visits Address repair needs in timely manner. Makes you aware of repair need immediately and tell you need for any repair beyond initial visits More

The gentleman were super helpful and quick. I couldn’t think them enough to making sure they got me took care of! I couldn’t think them enough to making sure they got me took care of! More

Frank was awesome He helped me and was very friendly Great customer experience for me Great customer experience for me More

Add normally deal with Michael and j. D they have excellent customer service skills. I feel secure in leaving my vehicles with them. And know , that they will make sure things are done co D they have excellent customer service skills. I feel secure in leaving my vehicles with them. And know , that they will make sure things are done correctly. After having a bad experience with the department manager I was delighted to find out that you had two such excellent customer service employees in spite of their supervisor! More