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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
464 Reviews

464 Reviews of Deacon Jones Ford Lincoln - Service Center

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January 04, 2025

Done right the first time as they always do. Friendly staff and courteous . They are your Ford go to. More

by WCPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrel, Robert Thompson, Travis Alcott
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January 02, 2025

Got oil changed and tires rotated! ' Had me in and out very quickly!! Michael did a great job!! More

by Grannysgirlem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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January 01, 2025

Great experience with our salesman Billy Hedgepath! Very knowledgeable, and sincere in helping get us the best deal. More

by CMARLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Hedgepeth
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January 01, 2025

Everything went excellent , costumer service went so good and the shop service 1000 % so good!!!! More

by david_mexicano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad at Costumer service and Gustavo Acevedo at mechanic shop service
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December 31, 2024

Deacon Jones Ford worked with Ford manufacturing to repair an issue caused by a manufacturing defect. I purchased the vehicle from a dealer in another state, but they treated me as if I purchased from More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
December 31, 2024

They serviced my vehicle from Matthews Motors immediately, showing me where I need to service it. More

by carolcannon52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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December 27, 2024

Awesome customer service and service team. Provided timely service and support and great advice on what was needed. Thanks guys! More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot names
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Jan 01, 2025 -

Deacon Jones Ford Lincoln responded

Judy, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! We can't wait to see you again, have a great day. Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

December 26, 2024

I was very happy with the service on my vehicle. Two recalls completed, additional repairs completed. Car runs great! More

by bjduncan705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad at service desk, Frank at service desk. Travis completed the repair work.
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Jan 01, 2025 -

Deacon Jones Ford Lincoln responded

Bjduncan705, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

December 26, 2024

Great friendly service on walk in appointment 23 December! Immediately diagnosed my truck’s problem and didn’t try to over charge me for service I didn’t need. Highly recommend! More

by jdw1302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank in maintenance.
Report | Print
Jan 01, 2025 -

Deacon Jones Ford Lincoln responded

Hi Jdw1302, thank you so much for your positive comments about Deacon Jones Ford Lincoln! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

December 26, 2024

Excellent service by Michael from start to finish, problem quickly diagnosed and repaired in a timely manner while waiting. More

by Bullrider21001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jan 01, 2025 -

Deacon Jones Ford Lincoln responded

Bullrider21001, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hunter Stovall 984-294-8047 https://www.deaconjonesfordlm.com/

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