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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
527 Reviews

527 Reviews of Deacon Jones Ford Lincoln - Service Center

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March 13, 2025

Very nice people and always treat people with respect and always tells you what they did to your vehicle More

by TBASDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thompson
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March 11, 2025

All good except cost of repairs. Very expensive. Employees were very professional and. Very helpful. Repairs were very high. More

by hglangdon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer was very pleasant and professional
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March 11, 2025

Courteous, respectful and friendly! Answered questions and went above and beyond to satisfy us. Thanks! More

by bonniehbest
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rylee Myers, J. T., Robbie
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March 11, 2025

Michael has always taken such amazing care of me and my vehicle. I will continue to come back because of how amazing he is! He definitely deserves a raise! Top notch service. More

by Aheath
Recommend Dealer
Yes
Employees Worked With
Michael in service
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March 11, 2025

Frank was very efficient, professional and polite. Our new key works perfectly. They were very quick with service. We didn't wait long in lobby. More

by Barrebonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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March 10, 2025

The Deacon Jones Ford Team is always courteous and helpful. They believe in customer satisfaction and it shows in the service they provide. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby, Shane
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Mar 13, 2025 -

Deacon Jones Ford Lincoln responded

Karen, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hunter Stovall https://www.deaconjonesfordlm.com/

March 06, 2025

Great customer service. Reliable and friendly The service department was very responsive and helpful. They had the vehicle ready when promised More

by MPOPE234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Mar 10, 2025 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/

March 06, 2025

It was the best The service was great that you I would like to thank you all for the great work and customer service More

by Sandra.wood.0520
Recommend Dealer
Yes
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Mar 10, 2025 -

Deacon Jones Ford Lincoln responded

Sandra.wood.0520, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

March 04, 2025

Great atmosphere! Very courteous!! Shane and Robbie were very professional! Great experience! ???? Will definitely be going back to this dealership! More

by simoncarlhill
Recommend Dealer
Yes
Employees Worked With
Shane and Robbie!
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Mar 09, 2025 -

Deacon Jones Ford Lincoln responded

Hi Simoncarlhill, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Hunter Stovall https://www.deaconjonesfordlm.com/

March 04, 2025

Another great customer service experience at Deacon Jones Ford! They always seem very busy, but the service staff always take time to provide details and information about your vehicle. Highly recommended. More

by Vikings76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Mar 09, 2025 -

Deacon Jones Ford Lincoln responded

Vikings76, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

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