Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Deacon Jones Ford Lincoln
Goldsboro, NC
662 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey.
With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 662 reviews
January 05, 2016
Too much money for the same issue!!! I had to bring my vehicle in for the same issue 3 times costing me >$1500 NEVER again!!! I'll take my vehicles out of town for service from now on. I had to bring my vehicle in for the same issue 3 times costing me >$1500 NEVER again!!! I'll take my vehicles out of town for service from now on. More
by athomPT
Employees Worked With
n/a
April 06, 2015
Big Mistake! Deacon Jones cost me $2400! My F250 develop an oil leak on the hydraulic pump due to a bad O ring. This shop recommended replacing the pump with a n Deacon Jones cost me $2400! My F250 develop an oil leak on the hydraulic pump due to a bad O ring. This shop recommended replacing the pump with a new hydraulic line set ($1200) indicating that the O ring could not be replaced reliably. They performed the work and another oil leak developed after approximately 30 days. This time the hydraulic line set threaded nut had vibrated out of the treaded tap on the pump due to poor quality workmanship. The nut obviously was not properly torqued to OEM specs and came out. Pump port threads were ruined requiring a new pump (another $1200). The dealer GM stated that "they were not responsible for my bad luck". Exact quote! Use them at your own risk! More
by Fool Me Once
Employees Worked With
Scott Johnson (GM)
