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Deacon Jones Ford Lincoln
Goldsboro, NC
922 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey.
With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Showing 922 reviews
Verified Customer
June 02, 2025
Amazing Dealership. Great customer service. Would highly recommend this dealership to anyone. They have been very accommodating to myself, so check em out! Great customer service. Would highly recommend this dealership to anyone. They have been very accommodating to myself, so check em out! More
by Gward8382
Employees Worked With
Ken Jones
June 02, 2025
Had an oil pan gasket put on my F150 Lariat 5. 0 was told by Robert Thompson that it would be around $500.00 the job took less than 4 hours and my bill was $967.00. I called Robert about it and he 0 was told by Robert Thompson that it would be around $500.00 the job took less than 4 hours and my bill was $967.00. I called Robert about it and he said it took 3.5 hours at $190.00 dollars and hour and John Mark did the bill because he was off that day and he only charged me 170.00 and hour. I have dealt with this dealership for over 20 years and I thought I was a good friend to Robert and Mark but I recon money comes first. You know at least 5 people got commission off this job that is why it’s so high to get work done. I was in business for myself for over 30 years and the most I could charge 2 years ago was $35.00 and hour per man. It must be nice to be able to charge $190.00 per hour body shops only charge $54.00 per hour. That’s okay they don’t have to worry about me ever spending another dollar with them. More
by DRHARRELL
Employees Worked With
Robert Thompson and John Mark
May 30, 2025
John, Frank, and all of the service advisors are top notch, supportive, knowledgeable, and take the time to help each customer. I drive 2.5 hours each way to have my diesel serviced by the Deacon Jones notch, supportive, knowledgeable, and take the time to help each customer. I drive 2.5 hours each way to have my diesel serviced by the Deacon Jones Team. More
by bwatki2025
Employees Worked With
John and Frank
