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Deacon Jones Chrysler Dodge Jeep RAM - Service Center

Smithfield, NC

4.7
202 Reviews
Call Service Center (877) 224-3036

202 Reviews of Deacon Jones Chrysler Dodge Jeep RAM - Service Center

Sort by
June 08, 2023

Service department was easy to work with and scheduling was quick and easy. Appointment time was accurate. More

by Willie.Crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dearing
Report | Print
June 06, 2023

Great people getting the job done under a lot of pressure,staff new what I was asking of them More

by murphyslaw921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon in ram service
Report | Print
June 05, 2023

Honest. Tell you what you need and give an honest quote with great service! Thank you! More

by Feptoledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittny Pittman, Jason Underwood
Report | Print
May 29, 2023

Great staff! Always well taking care of anytime you make a call for service or questions. More

by tabaker81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Anthony, Shannon in service Dept. Kris in sales.
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Jun 04, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hi Tabaker81, thank you so much for your positive comments about Deacon Jones Chrysler Dodge Jeep! We look forward to your next visit! Take care!

May 26, 2023

Great service! Phone calls are returned promptly and they do what they promise to do. Brian Butler kept me informed about my repairs. Everyone was awesome! More

by Karren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Butler
Report | Print
Jun 04, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Karren, we are so happy to read such a great review about Deacon Jones Chrysler Dodge Jeep! We can't wait to see you again, have a great day.

May 10, 2023

Too expensive and pricey. Good, cordial and attentive staff. Not much more to add but the price of sevices makes me think twice about coming back More

by Jcostelloe78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittny Pittman, Jason Underwood
Report | Print
May 15, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Jcostelloe78, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Chrysler Dodge Jeep!

April 12, 2023

Completely satisfied with the service we received all our questions were answered the guy was great who waited on us More

by Bobdidley71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Underwood
Report | Print
April 03, 2023

On time and ready at the appointed time. Technical associates were polite as were those answering the phone. Customer lounge was clean and comfortable More

by Country Boy
Recommend Dealer
Yes
Employees Worked With
Zachary Olson
Report | Print
Apr 05, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2023

Very friendly and respectable,they didn’t give me the run around nor tried to sell me things that my car don’t need at that time… keep up the good work guys and have a blessed day and weekend.. More

by Davidjwilson1972
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Cook, Glen Mulder, Gregory Dunston, Ricky Blalock, Ruth Pincus, Nick Melvin
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Apr 04, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 30, 2023

I was very pleased with the service. The assessment of what needed to be done & completion of the work! More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dearing
Report | Print
Apr 03, 2023 -

Deacon Jones Chrysler Dodge Jeep RAM responded

Hi Gene, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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