DePaula Mazda - Service Center
Albany, NY
591 Reviews of DePaula Mazda - Service Center
I had a very good experience. Very nice facility. Smooth operation. Excellent communication with technicians and great reminders prior to my visit Very nice facility. Smooth operation. Excellent communication with technicians and great reminders prior to my visit More
I was seen promptly at the appointed time. Beautiful new dealership with a terrific waiting area. Very pleased with the workmanship and knowledgeable staff . Beautiful new dealership with a terrific waiting area. Very pleased with the workmanship and knowledgeable staff . More
Spacious waiting area with free coffee/hot chocolate/water. The service manager was friendly and helpful. I also liked the video of my car being serviced. chocolate/water. The service manager was friendly and helpful. I also liked the video of my car being serviced. More
First off let me say I love the new Mazda facility. Matthew Wylie greeted me with a smile and a warm welcome. I loved the video that was sent to me of the undercarriage of my car! Well waiting for Matthew Wylie greeted me with a smile and a warm welcome. I loved the video that was sent to me of the undercarriage of my car! Well waiting for my car I was able to see Stephanie the finance person and Zak who sold me my car. It was a pleasure to see both of them and they were extremely kind and very professional and welcoming me to the new Mazda facility. More
Fantastic service. Great at explaining what is wrong with my car. Love the team. Ritchie, Jim, Matthew and Tom all did a great job. Great at explaining what is wrong with my car. Love the team. Ritchie, Jim, Matthew and Tom all did a great job. More