DePaula Mazda - Service Center

Spacious waiting area with free coffee/hot chocolate/water. The service manager was friendly and helpful. I also liked the video of my car being serviced. chocolate/water. The service manager was friendly and helpful. I also liked the video of my car being serviced. More

Very helpful and knowledgeable. New dealership is gorgeous and very welcoming, definitely will be coming back! New dealership is gorgeous and very welcoming, definitely will be coming back! More

Everyone was very pleasant, attentive and helpful. Very ood experience. I would recommend to others. Very ood experience. I would recommend to others. More

The employees are very friendly. The store is beautiful. Oil changes take a long time. The store is beautiful. Oil changes take a long time. More

First off let me say I love the new Mazda facility. Matthew Wylie greeted me with a smile and a warm welcome. I loved the video that was sent to me of the undercarriage of my car! Well waiting for Matthew Wylie greeted me with a smile and a warm welcome. I loved the video that was sent to me of the undercarriage of my car! Well waiting for my car I was able to see Stephanie the finance person and Zak who sold me my car. It was a pleasure to see both of them and they were extremely kind and very professional and welcoming me to the new Mazda facility. More

Fantastic service. Great at explaining what is wrong with my car. Love the team. Ritchie, Jim, Matthew and Tom all did a great job. Great at explaining what is wrong with my car. Love the team. Ritchie, Jim, Matthew and Tom all did a great job. More

There service is good and thorough but very pricey. It cost me over $450 for a battery with the diagnoses. It cost me over $450 for a battery with the diagnoses. More

Everything went as expected. I am satisfied with the service at this new Mazda location. I am satisfied with the service at this new Mazda location. More

I went for a tire Rotation and New York State inspection. They sent me a video of the inspection which helped me fix my car. I was able to finish the work and get it inspected again and it passed. They sent me a video of the inspection which helped me fix my car. I was able to finish the work and get it inspected again and it passed. More

You need more help at the front service desk. If guys go to lunch you need at least two people at the desks. Matthew was bombarded ! He did great though ! If guys go to lunch you need at least two people at the desks. Matthew was bombarded ! He did great though ! More