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DePaula Mazda - Service Center

Albany, NY

4.6
499 Reviews

499 Reviews of DePaula Mazda - Service Center

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November 18, 2024

Depaula Mazda Dealership is on point all around from sales, service and technicians on site. 10/10 all day More

by czitzmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Arvilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bevins
November 17, 2024

Very polite and efficient service, thay took care of my car super fast and also sent me a video of the work as I waited, hands down the best service 😀 More

by jjenkins61.jj@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Arvilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarrah Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Everyone was very nice and completely the services I needed in a timely manner. Thank you More

by STARDANCER_979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Service completed within stated time frame. Video showing work being done and explanations and comfortable waiting area More

by pep1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Staff are very professional and helpful. Love thier cozy lounge and free coffee. Highly recommended. More

by jnlymrlls13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

It is always a pleasure to visit DePaula! Professional, friendly and convenient, and the showroom is fantastic! More

by cathline0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Amazing customer service! ! Thank you to everyone in service! I was greeted right at my car with a smile and all were extremely professional and kind! Top notch! More

by Mykidzmum2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Restino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa and Daury
November 01, 2024

I love my Mazda. Service was quick and efficient. Everyone I encountered was extremely helpful and knowledgeable. More

by deanjud8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

My service visit went very well. My service advisors kept me informed of my car's service. I enjoyed the free coffee machine. Totally it was very nice experience. More

by yoshinori.hagio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

I recently had to bring my car in for an electrical issue. Even though my English isn't great, the Mazda staff took the time to explain everything clearly until I understood. They also lent me a CX-50 More

by N.I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the staff member who assisted me