DePaula Ford - Service Center

Great service from beginning to end everything is well explained and no surprises the only dealer I’ll use explained and no surprises the only dealer I’ll use More

Appreciated Lenny calling me to let me know that the repair would take a second day early on day one. And the repair was done on time. repair would take a second day early on day one. And the repair was done on time. More

Huge shout out to Lenny in service. Thank you Lenny for helping with my Mother in-laws vehicle Thank you Lenny for helping with my Mother in-laws vehicle More

Very good service appointment. Good dealership and service advisor Luis is very good person. Thank you Good dealership and service advisor Luis is very good person. Thank you More

I was impressed with the service of your technician. He did a very good job. He deserves all the credit for the job he did. He did a very good job. He deserves all the credit for the job he did. More

Always warm and welcoming and professional. Service wait times are minimal and all is explained nicely at check out time; never rushed. Love the service and Luis is the best. Many thanks! Service wait times are minimal and all is explained nicely at check out time; never rushed. Love the service and Luis is the best. Many thanks! More

Mr.Chance Guild has done a terrific Job navigating me through not one but two major engine failures. He’s a professional and very responsive to my questions. I highly recommend chance to anybody looking through not one but two major engine failures. He’s a professional and very responsive to my questions. I highly recommend chance to anybody looking for service at a Ford dealership. He answers the phone at 7 AM and he’s there till almost 6 o’clock at night. That’s dedication. Thank you for all you’ve done, Chance More

Lenny was very helpful and kind when I went in for my NY State inspection. State inspection. More

I have always been treated with respect at DePaula Ford. Lenny is always honest with me. He does not try to pressure me into having service completed until my owners manual recommends it. Lenny is always honest with me. He does not try to pressure me into having service completed until my owners manual recommends it. More

They addressed my issue with my battery monitor and all seems fine, they were very helpful seems fine, they were very helpful More