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DePaula Ford - Service Center

Albany, NY

4.6
2,659 Reviews

2,659 Reviews of DePaula Ford - Service Center

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April 11, 2025

Everyone was courteous and very helpful. . Lenny was wonderful to work with. Gave very helpful information and suggestions for service. The pickup and delivery service was really a plus. More

by PBSKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Everyone who works at Depaula Ford are very nice and friendly!! They go out of there way to please you!! More

by CURTIS157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

I am really happy for the service that they provided. Friendly people and just a single word Excellent. More

by asmshahjalal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

I want thank my sales man for all the help he showed me I’m very pleased with everything thank you toni More

by tonigallogly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hussain Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hussain Said
April 10, 2025

Awesome fast service with great people. Made me feel extra important, though they were extremely busy. More

by sclouth952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Smooth process from start to finish Everything was great. The staff was very pleasant and helpful.Work was finished in a timely manner More

by Jritmo19
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Farnam
April 06, 2025

They were very nice to deal with and helped with anything we needed from them. More

by BARBOBPROPS
Recommend Dealer
Yes
Employees Worked With
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haroon Matin
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Have been going here for many years. They care bout getting the job done right. More

by LORI34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Always a good experience Lenny is great and I am able to get an appointment almost immediately More

by Idgiesmom
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Farnam
April 04, 2025

This was the best experience I’ve ever had with a service department at any car dealership. More

by Bonmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
1
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