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DePaula Ford

Albany, NY

4.6
4,419 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,419 reviews

April 30, 2018

Hassle free, excellent deal! We worked with Andy Masino to buy a new Ford Edge. We had an OUTSTANDING experience. Andy was very patient, thorough, and got all the information we n More

by JdkFORDEDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Riolo, Andy Masino
May 07, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review, as well as the recommendations for Andy and our sales team! It's great to hear your experience with us was as pleasant as possible, and we were able to find you the perfect car for the right price. We truly appreciate your business! Enjoy your new ride, and welcome to the DePaula Family!

April 27, 2018

Excellent customer service Andy was very helpful, professional, and considerate throughout our car buying process. What we especially liked best about Andy was that he was very More

by mwashburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Masino
May 07, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review! It's great to hear you truly enjoyed purchasing your new car from Andy and our sales team. We appreciate your giving us the opportunity to earn your business, and want to welcome you to the DePaula Family! Enjoy your new ride!

April 26, 2018

Awesome!! DePaula Mazda was great to me. Walked me through everything, took the time to explain and answer questions and made sure I left knowledge and happy. More

by Ocheski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez, Steve Belvedere
Apr 30, 2018 -

DePaula Ford responded

Hi there! Thank you for sharing your experience! It's great to hear Albert and our sales team were able to educate you enough to where you felt comfortable with your new car from us when you left. We truly appreciate your business, and want to welcome you to the DePaula Family!

April 25, 2018

Excellent Service I was shown the vehicles i was intetested in. I got the one that i wanted. And was treated very well by all the staff i met that day. More

by Happy car owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marat Lozhkin, Danny Mojica
Apr 30, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review! It's great to hear you had such a wonderful experience with Marat and our sales team, and that we were able to find you the perfect car. We truly appreciate your giving us the opportunity to earn you business, and want to welcome you to the DePaula Family! Enjoy your new ride!

April 25, 2018

Awesome Experience😀 Andy was so great and helpful when I was looking to buy my gorgeous Mazda CX-5. Andy absolutely understands that it’s a major decision and approaches More

by JBJ104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Belinsky and Mike Cloherty, Andy Masino
Apr 30, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your story! It's wonderful to hear you had such a pleasant and hassle free experience with Andy and our sales team, and we want to thank you for letting us earn your business! Enjoy your new ride, and welcome to the DePaula Family!

April 24, 2018

Amazing customer service Great customer service. Everyone was extremely helpful and easy to work with. They had the exact car I was looking for and I was able to walk out the More

by Anormandin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2018

Friendly and respectful I enjoyed it, and would recommend it to friends and family. Well informed and respectful employees. Had a wide variety of vehicles to choose from. More

by DBMason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike “Big Mike” Haertel
Apr 24, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your experience! It's great to hear you enjoyed purchasing your new car from us, and that we had exactly what your were looking for. We truly appreciate your business, and want to welcome you to the DePaula Family! Enjoy your new ride!

April 21, 2018

Feelin’ Better I bought my car in April of 2017 , I had dealt with another rep and it was the absolute worse experience. I began having problems with the car I was p More

by FocusHater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moolick
Apr 24, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your story! It's great to hear that our salesman Mike was able to help you after having issues with your car. We truly appreciate your business, along with the referral!

April 21, 2018

New to me SUV Found car on Auto Trader. Call on Thursday afternoon test drove the car Thursday after work. Fair trade-in of my old car. Picked up the new to me c More

by Radlet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moolick, Eric O'Reilly
Apr 24, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review! It's wonderful to hear that your experience with Mike and our sales team was as seamless as possible, We truly appreciate your business, and want to welcome you to the DePaula Family!

April 20, 2018

Good information on a Ford F-150 Though understandably requested by the dealership's scheduling employee to let them know of any changes in the planned appointment, they did not let m More

by eewashburn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

DePaula Ford responded

Hi there! My name is Andrew Regan and I am the CMS for DePaula Ford. Thank you for taking the time to share your experience! We truly appreciate your business, and definitely value your feedback, as we strive to make our sales experience the best it can possibly be. We will continue to keep you updated on your order from us, and if you need anything do not hesitate to reach out to me directly at aregan@depaula.com.

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