DePaula Ford

Painless deal Thank you for everything today DePaula Ford in Albany New York. Painless sale with Marat lozhkin. Seamless and easy. Looking forward to picking up o Thank you for everything today DePaula Ford in Albany New York. Painless sale with Marat lozhkin. Seamless and easy. Looking forward to picking up our new Mazda 6 More

Experience was great Both Glenn and Jason worked hard to met my expectations. Thankful to have them working on my said . I’m beyond happy with my car . I was in an accide Both Glenn and Jason worked hard to met my expectations. Thankful to have them working on my said . I’m beyond happy with my car . I was in an accident and my car was totaled unfortunately but I’m grateful to have had the experience I did at DePaul . They took the situation and made it a better one More

Great experience. Excited to get driving! I was lucky enough to get a car that I had been looking for at the time I needed it and for a price that I could afford. I am an inexperienced buyer a I was lucky enough to get a car that I had been looking for at the time I needed it and for a price that I could afford. I am an inexperienced buyer and an indecisive person but was able to get the help I needed. All of my questions were answered and I feel confident that the car and the dealership will serve me well in the future. New cars are known for their depreciation but I am still positive that I made a smart investment. I appreciate what they have done for me and would recommend them. More

overall Car went out with wrong tire pressure was it even serviced ? None of my paper work was reviewed with me Phone calls are not returned Car went out with wrong tire pressure was it even serviced ? None of my paper work was reviewed with me Phone calls are not returned More

Good Experience As a first time car buyer I was worried I would be overwhelmed however it was very easy working with the sales team here. Marat was very easy to talk As a first time car buyer I was worried I would be overwhelmed however it was very easy working with the sales team here. Marat was very easy to talk to and helped me narrow down my search and stuck to cars within my budget. When it came to the sale it was very quick I was shown all my options but not pressured into anything. I would return here to buy another car. More

Excellent Customer Service After going to Metro Ford and sitting and waiting for 4 hours Metro could not come to my price. They could have cared less if I bought a car or not. T After going to Metro Ford and sitting and waiting for 4 hours Metro could not come to my price. They could have cared less if I bought a car or not. The next day I went to DePaula and talked to Allen Powell, inventory manager. Allen and Marat Lozhkin, sales consultant, worked with the the General Manager, Jay and between the three of those men who took the time to work with me did such a better deal than Metro could have ever thought of. Needless to say these 3 gentlemen are so professional and care about the customer not just the money. I would highly recommend them and DePaula Ford and staff to anyone who needs a car. Thank you to Marat, Allen & Jay. More

Great sales team. Very easy car buying process. My salesperson even found my prescription sunglasses in my old car that I had traded in and held them for me! Very easy car buying process. My salesperson even found my prescription sunglasses in my old car that I had traded in and held them for me! More

Deceptive sales practices and waste of our time I called ahead to ask about a used 2015 Mazda6 with low miles and was told the car would be ready to drive. We drove 30 minutes to the dealer and the I called ahead to ask about a used 2015 Mazda6 with low miles and was told the car would be ready to drive. We drove 30 minutes to the dealer and the person we spoke with was nowhere to be found. When we finally got some help they could not find the car. They pushed us to drive a 2014 Mazda6 with 70k miles on it for $15k. They never found the low mileage car and worked up a 5 year high interest loan for my 22 year old son. They took nothing off of the asking price and had multiple fees in their offer. They offered my son $1800 trade for a car we sold for $4900. We were there almost 2 hours, completely wasting our time. We will never go back since it was a terrible experience. I am a very experienced car buyer and this dealer to be very deceptive. More

My second opportunity to work with Glen Cummings-Wonderful! Glen Cummings is quite an asset. In 2010, I bought a new Mazda 5 from Glen and had a great experience. I returned to see Glen and am very happy with m Glen Cummings is quite an asset. In 2010, I bought a new Mazda 5 from Glen and had a great experience. I returned to see Glen and am very happy with my Ford Escape I bought on Saturday. Brian was very informational and I enjoyed chatting with him. Jayson also came over to answer any questions and wish me well. I have already referred my daughter to Glen...she'll be in great hands! Thank you, Barbara Cervasio More

New Fusion Lease Great experience at DePaula Ford! I worked with Felix Mazzone and he helped me get to where I needed to be to justify me leasing another Fusion. I mus Great experience at DePaula Ford! I worked with Felix Mazzone and he helped me get to where I needed to be to justify me leasing another Fusion. I must say the bar was raised high at DePaula! Excellent service. I left very satisfied and would highly recommend DePaula Ford to anyone! More