DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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No pressure, no gimmicks, easy to work with! I stopped in early morning and was helped immediately by someone parking a car. He informed me that he would have a salesman out to assist me with the I stopped in early morning and was helped immediately by someone parking a car. He informed me that he would have a salesman out to assist me with the truck I was looking at. Andy M. came out to show me the truck, asked if I had any questions and offered a test drive. Upon completion of the test drive Andy and I sat down to talk numbers. It was very straightforward with out any sales gimmicks. I told him I would not make a decision immediately and wanted to weigh my options. I returned a few days later with my decision, welcomed by a different salesman who informed me Andy was helping another customer but would help me as soon as possible. We sat down, agreed on numbers and I took delivery the following day. A very seamless process that I'm satisfied with. I truly recommend Depaula Ford. More
No fuss dealership The whole experience went very smoothly. We did a trade in and the same day we got our new car. We didn't have to do anything, De Paula did all the wo The whole experience went very smoothly. We did a trade in and the same day we got our new car. We didn't have to do anything, De Paula did all the work for us. From the sales consultant to the manager,they're all very accomodating and helpful. More
Joe was amazing. Prior to going to DePaula, I had been to a different dealer in the area to look at an entirely different brand of car. When I went to the dealer, I wa Prior to going to DePaula, I had been to a different dealer in the area to look at an entirely different brand of car. When I went to the dealer, I was immediately offered the top of the line model ($$$) of the car I was looking for without even really even explaining what the car had to offer for me. I left relatively upset. Upon going to DePaula I had an entirely different experience. The representative Joe didn't even mention the most expensive model but took what I was looking for and LISTENED to me and explained to me what the model he was referring to had that I was looking for. We test drove the car and I realized I was lacking certain features that he confirmed were in the higher model. Even though I had already test drove the car he had already brought around Joe took the time to locate a higher model so that I could see the different features it had to offer and to decide if it would be a better fit for me. I wasn't even interested in a Mazda really, but the experience that Joe created for me at DePaula and the time he took out to explain what different things do and how they work really is what made me decide it was the car I wanted to go with. And then at the end, Mike made everything seamless and has helped my boyfriend with car inquiries before but now helped us with the paperwork. Great place to get a car, regardless of make. More
Great staff/ cars! Kyle Degonzague was great! He was very helpful and nice. He worked within my budget and helped me find a great car! I’m very happy with my purchase an Kyle Degonzague was great! He was very helpful and nice. He worked within my budget and helped me find a great car! I’m very happy with my purchase and I have no complaints. All of the staff seemed welcoming, friendly, and willing to work with you to find what you’re looking for! I would totally recommend this place. I only took a look at the used cars but they had really good options on the lot! Stop in! More
New Mazda CX-9 After 14 years (and five Acura MDX’s), I am now a proud owner of a new Mazda CX-9. The entire staff at Depaula Mazda were all friendly, courteous, kno After 14 years (and five Acura MDX’s), I am now a proud owner of a new Mazda CX-9. The entire staff at Depaula Mazda were all friendly, courteous, knowledgeable and professional- an excellent buying experience all around. Many thanks to all! More
Thank You Albert Excellent service!! Albert helped me with everything and made sure I got what I wanted. He was definitely helpful!! Thank you again. Mackenzie was awe Excellent service!! Albert helped me with everything and made sure I got what I wanted. He was definitely helpful!! Thank you again. Mackenzie was awesome as well with helping me Know how to use my cx5. I would definitely recommend them! More
Albert and Mackenzie review Thanks you to Albert and Mackenzie for helping with this stressful process. They made it quick fun and efficient. Thank you both again!! Till next tim Thanks you to Albert and Mackenzie for helping with this stressful process. They made it quick fun and efficient. Thank you both again!! Till next time. More
Awesome service Alan Powell and Andy Masino where great they treated me like family. They were very professional and great personality’s made me very comfortable. Bei Alan Powell and Andy Masino where great they treated me like family. They were very professional and great personality’s made me very comfortable. Being first time doing a lease after 48 years of purchasing vehicles they answered every question I had. They had everything in order. The financial consultant Brian was very easy to talk too and knowledgeable. I would recommend these gentlemen to anyone wanting to lease or purchase a vehicle from DePaula Ford. Thanks to Alan and Andy for there time and effort. The whole sales floor was very friendly and made to feel comfortable. Thanks again! More
Professional and courteous I was comparing the same truck at two different dealerships. It took the other dealership 2.5 hours of back and forth to get to the same price I got a I was comparing the same truck at two different dealerships. It took the other dealership 2.5 hours of back and forth to get to the same price I got at DePaula in roughly 30 min. Everyone was polite and was never spoken too like a child like I was at the other location. DePaula was a much better experience, best I’ve had from any dealership. More
Pleasant no hassle experience. The staff was great to work with. Honest and straightforward with no high pressure sales tactics. Great used inventory selection, and they were a plea The staff was great to work with. Honest and straightforward with no high pressure sales tactics. Great used inventory selection, and they were a pleasure to do business with and I would recommend this dealership. More