DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Go see Mike I was hunting around for a vehicle that would be both big enough for my needs and affordable. I went to several other dealerships and was skeptical wa I was hunting around for a vehicle that would be both big enough for my needs and affordable. I went to several other dealerships and was skeptical walking in to DePaula after dealing with other places. I was greeted right away and the entire experience from sales to finance was easy and smooth. Mike made the entire process effort and painless for me. If you're in the market for a vehicle go see Mike. He'll give you A+ service. Thanks Mike and DePaula. More
Great experience! Mike Haertel is great to work with. He is very knowledgeable and answered all of our questions. He also has a great sense of humor. Mike Haertel is great to work with. He is very knowledgeable and answered all of our questions. He also has a great sense of humor. More
Mike Haertel Mike was wonderful to work with. Very professional. It's no Surprise buying a vehicle is a stressful process. Mike made this so comfortable for me t Mike was wonderful to work with. Very professional. It's no Surprise buying a vehicle is a stressful process. Mike made this so comfortable for me that buying was no question. More
Interested in a new truck While driving through the dealership I went inside to get some brief information regarding some vehicles, I was greeted very professionally by Mike. H While driving through the dealership I went inside to get some brief information regarding some vehicles, I was greeted very professionally by Mike. He talked me through the questions that I had pertaining to the vehicle, I did not buy due the fact that I still have a little while left on my current lease but when I’m ready I will be seeing him More
Service with a smile My sales professional was more polite than I’d ever seen before. Excellent! Smooth sale and delivery! I was a return customer for a reason. My sales professional was more polite than I’d ever seen before. Excellent! Smooth sale and delivery! I was a return customer for a reason. More
Great experience I recently purchased a car from your dealership. Our salesman was Mike Haertel. I would highly recommend him! I have always dreaded shopping for a new I recently purchased a car from your dealership. Our salesman was Mike Haertel. I would highly recommend him! I have always dreaded shopping for a new car, but Mike made it such a pleasant experience. He was very thorough and made sure I found the best car for me. He was very professional and conscientious, a great asset to your dealership! A very satisfied customer! More
Amazing Customer Experience I came in to get a Ford Explorer and salesman Michael Moolick was nothing short of amazing! He was helpful, knowledgeable about the car and it’s featu I came in to get a Ford Explorer and salesman Michael Moolick was nothing short of amazing! He was helpful, knowledgeable about the car and it’s features, and made me extremely excited about my purchase! I will definitely be going back for my next vehicle! More
Deep Blue CX-5 GT If you ever need a GREAT Mazda and a friendly face see Glenn at DePaula Ford. you will not be disappointed! We have bought/leased 5 Mazda's and Glen a If you ever need a GREAT Mazda and a friendly face see Glenn at DePaula Ford. you will not be disappointed! We have bought/leased 5 Mazda's and Glen and the crew have been AMAZING! More
Needed a car and fast I needed a car quick as mine was totaled. I saw one in the lot and made an appt. to see it the next day. It was freezing outside and they had it pul I needed a car quick as mine was totaled. I saw one in the lot and made an appt. to see it the next day. It was freezing outside and they had it pulled into the garage just so that I could see it in a warmer environment. Being that I was 6 mos. pregnant and expecting my first baby at the time, I wanted to know if a car seat would fit in the back. The salesman helped me out and put my car seat right in for me as I had no idea what I was doing. Talk about great service. We took it for a spin and it had everything on my wishlist. And the price was right for being a used ford. The car was in great condition. I ended up buying the car that day after doing allot of research at many other dealerships. They weren't pushy and made my experience an easy one. The salesman's name was Marat. He was great. I would recommend seeing him with any future car need. After having the car a day or so I noticed a slight sound that I was concerned with and they offered to take a look and get me right in and even gave us a loaner. They fixed the issue free of charge and had my car back the next day. I am very satisfied with the service team and wouldn't hesitate to do business there again. Its been a month and I love my new used car! To me it's brand new. More
Run Away, go to any other Dealership!! Bought a car off the lot. Didn't love it, took it back to trade up for a different car (not even 60 days later), and the trade in offer was 12K less t Bought a car off the lot. Didn't love it, took it back to trade up for a different car (not even 60 days later), and the trade in offer was 12K less than I bought it for. Said book value was only $5,600... Really, it was on the lot for 10K plus all the stuff I added... Metro Ford did me right. Much better than DePaula. Certified preowned but starter didn't work. They couldn't fix it and it took several days to get it fixed. Finance guy hard sells policies that was less expensive at Metro. Once I signed the papers, never saw the salesman again. Bad business!! More