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DePaula Ford

Albany, NY

4.6
4,292 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,292 reviews

March 02, 2018

Go see Mike I was hunting around for a vehicle that would be both big enough for my needs and affordable. I went to several other dealerships and was skeptical wa More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike “Big Mike” Haertel
Mar 02, 2018 -

DePaula Ford responded

Hi CW! Thanks for the 5-star review! I'm thrilled Mike and our sales team were able to change your perception of the sales process compared to what you had experienced at other dealers. We truly appreciate your business, and want to welcome you to the DePaula Family!

March 02, 2018

Great experience! Mike Haertel is great to work with. He is very knowledgeable and answered all of our questions. He also has a great sense of humor. More

by Adaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike “Big Mike” Haertel
Mar 02, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your story! It's great to hear your experience with Mike and our sales team was nothing short of amazing. Enjoy your new ride, and welcome to the DePaula Family!

March 01, 2018

Mike Haertel Mike was wonderful to work with. Very professional. It's no Surprise buying a vehicle is a stressful process. Mike made this so comfortable for me t More

by Smc52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike “Big Mike” Haertel
Mar 01, 2018 -

DePaula Ford responded

Hi there! Thank you for all of the kind words, as well as the 5-star review! It's great to hear Mike and our sales team were able to make your buying experience with us as stress-free as possible. Enjoy your new ride, and welcome to the DePaula Family!

March 01, 2018

Interested in a new truck While driving through the dealership I went inside to get some brief information regarding some vehicles, I was greeted very professionally by Mike. H More

by Acost1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike “Big Mike” Haertel
Mar 01, 2018 -

DePaula Ford responded

Thank you for taking the time to share your recent experience with us! It's great to hear that even though you weren't ready to purchase, Mike and our sales team made your time with us memorable enough to come back and see Mike when you are! We truly appreciate your consideration to earn your business, and cannot wait to welcome you into the DePaula Family!

March 01, 2018

Service with a smile My sales professional was more polite than I’d ever seen before. Excellent! Smooth sale and delivery! I was a return customer for a reason. More

by theicehole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marat Lozhkin, Danny Mojica
Mar 01, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review! It's wonderful to hear your experience with Marat and our sales staff was nothing short of amazing. We truly value your continued business, and hope you love your new vehicle!

March 01, 2018

Great experience I recently purchased a car from your dealership. Our salesman was Mike Haertel. I would highly recommend him! I have always dreaded shopping for a new More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike “Big Mike” Haertel, Nate Gagnon
Mar 02, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review! It's great to hear your experience with Mike and our sales team was nothing short of amazing. We truly appreciate your business, and want to welcome you to the DePaula Family!

February 28, 2018

Amazing Customer Experience I came in to get a Ford Explorer and salesman Michael Moolick was nothing short of amazing! He was helpful, knowledgeable about the car and it’s featu More

by Sarahmok23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moolick
Feb 28, 2018 -

DePaula Ford responded

Hi Sarah! Thanks for the 5-star review! It's great to hear your experience you experience with Mike and our sales team was nothing short of amazing! We truly appreciate your business, and want to welcome you to the DePaula Family!

February 28, 2018

Deep Blue CX-5 GT If you ever need a GREAT Mazda and a friendly face see Glenn at DePaula Ford. you will not be disappointed! We have bought/leased 5 Mazda's and Glen a More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal
Feb 28, 2018 -

DePaula Ford responded

Hi Kat! Thanks for the 5-star review! It's wonderful to hear that your experience with Glenn has kept you coming back again and again for now your 5th Mazda! We truly value your continued business, and hope to keep providing you the same customer service in the future. Enjoy your new CX-5!

February 07, 2018

Needed a car and fast I needed a car quick as mine was totaled. I saw one in the lot and made an appt. to see it the next day. It was freezing outside and they had it pul More

by jennifer noble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marat
Feb 21, 2018 -

DePaula Ford responded

Hi Jennifer! Thanks for taking the time to share your experience with us! It's great to hear that Marat and our sales team were very accommodating to your situation, and were able to find you the the car that fit all of your needs without breaking your budget. It's also nice to know we were able to fix the slight issue you noticed, and that your are loving your your new ride! We truly appreciate your business, and want to welcome you to the DePaula Family!

January 31, 2018

Run Away, go to any other Dealership!! Bought a car off the lot. Didn't love it, took it back to trade up for a different car (not even 60 days later), and the trade in offer was 12K less t More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marzat
Feb 21, 2018 -

DePaula Ford responded

Hi Sandy, my name is Andrew Regan and I am the Marketing Director for DePaula Ford. I'm sorry to hear about your experience with us, and would love to connect with you further on it. Please feel free to email me at aregan@depaula.com.

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