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DePaula Ford

Albany, NY

4.6
4,292 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,292 reviews

March 11, 2018

Great to work with Out salesman Mike did a great job. After shopping around he gave us by far the best price for our 2018 CX5 and was easy to work with. We don't live in More

by Cka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike “Big Mike” Haertel
Mar 19, 2018 -

DePaula Ford responded

Thank you for taking the time to share your recent experience with us! It's great to hear Mike and our sales team were able to accommodate your situation to make the buying process hassle-free for you. We truly appreciate your business, especially not being from the area! Enjoy your new ride, and welcome to the DePaula Family!

March 09, 2018

Great service Big Mike was great salesman to work with He answered all of our questions He was understanding We were treated like a person not a number D and More

by Gussie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike “Big Mike” Haertel, Nate Gagnon
Mar 19, 2018 -

DePaula Ford responded

Hi Mr. & Mrs. Buley! Thanks for the 5-star review! It's wonderful to hear your experience with Mike and our sales team was nothing less than top notch! We truly appreciate your business, and want to welcome you to the DePaula Family!

March 08, 2018

2017.5 Mazda Lease Experience From my initial visit to driving away with my new lease, Zak Ballard was a huge help. He was very responsive to emails after my first visit which I re More

by mmora2525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2018 -

DePaula Ford responded

Hi there! Thanks for taking the time to share your experience with us! It's great to hear Zach, Mackenzie and our sales time made your time with us as pleasant as possible. We truly appreciate your business! Enjoy your new Mazda 6, and welcome to the DePaula Family!

March 07, 2018

No hassle auto purchase No high pressure sales games. I was satisfied with the amount offered for my "trade in". I'll definitely return to DePaula for my next auto purchase. More

by TomW
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Albert Rodriguez
Mar 07, 2018 -

DePaula Ford responded

Hi Tom! Thank you for taking the time to share your experience with us! It's wonderful to hear you Albert and our sales team made the process easy and enjoyable for you. We truly value your business, as well as your recommendation our dealership! Enjoy your new ride, and welcome to the DePaula Family!

March 06, 2018

Awesome experience I purchased a car from Steve in the winter of 2017. He was extremely helpful and honest about the whole purchase experience. He made the entire experi More

by Alissa Negus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Belvedere
Mar 07, 2018 -

DePaula Ford responded

Hi Alissa! Thanks for the 5-star review! It's great to hear your experience with our sales team was nothing less than top notch. We truly appreciate your business, and want to welcome you to the DePaula Family!

March 06, 2018

Professional, Efficient & Friendly I have been trying to purchase a new vehicle since November. After months of stress and frustration I wanted nothing to do with purchasing a new car. More

by Ericka5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal, Kelsey, Albert Rodriguez, Nate Gagnon
Mar 06, 2018 -

DePaula Ford responded

Hi Ericka! Thank you so much for all of your kind words about Albert and our sales staff. It's great to hear your experience with us was nothing short of amazing, and that we were able to find you the perfect car and change your perception of the buying process. We truly appreciate your business! Enjoy your new ride, and welcome to the DePaula Family!

March 03, 2018

Great experience Mike is easy to work with and super helpful! Made the whole process much easier. I’d recommended Mike to anyone looking to buy a car. More

by Jaime0244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike “Big Mike” Haertel
Mar 05, 2018 -

DePaula Ford responded

Hi Jaime! Thanks for the 5-star review, and for the recommendation of our salesman Mike! It's wonderful to hear that your experience with us was nothing less than top notch. We truly appreciate your business, and want to welcome you to the DePaula Family!

March 03, 2018

Great customer service! I had recently started car shopping and had no other reason to go anywhere else to look. Mike was very helpful and knowledgeable of the whole process More

by Chrisadk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike “Big Mike” Haertel
Mar 05, 2018 -

DePaula Ford responded

Hi Chris! Thanks for the 5-star review! I'm thrilled your experience with Mike and our sales team was smooth and hassle-free. We truly appreciate your business! Enjoy your new ride, and welcome to the DePaula Family!

March 03, 2018

Amazing service and prices and Mike H is the best Amazing experience, when you go in ask for Mike H. He was great he walked you through the entire process, answered all your questions and you didn’t f More

by Paegs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike “Big Mike” Haertel
Mar 05, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review! It's great to hear Mike and our sales team were able to make your son's first car buying experience a pleasant one. We truly appreciate your business, and want to welcome you and your family to the DePaula Family!

March 02, 2018

Patient, friendly, and an overall good guy! I recently purchased a 2018 F150. Anthony and his team went the extra mile to make sure I was happy with my purchase, my trade in and the price I paid More

by Conor Boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Napolitano, Nate Gagnon
Mar 05, 2018 -

DePaula Ford responded

Hi Conor! Thank you for taking the time to share your recent experience with us! It's great to hear that Anthony and our sales team were able to find you the right truck at the right price. Enjoy your new ride, and welcome to the DePaula Family!

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