DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Awesome service by everyone !! Carl and team were so helpful in helping me pick out my new Explorer. No pressure to buy that day but they gave you all the information to get the car Carl and team were so helpful in helping me pick out my new Explorer. No pressure to buy that day but they gave you all the information to get the car you wanted with explaining all the features and benefits and what would work the best for you. More
Seamless! Qasim was knowledgeable and friendly. Easy to talk to and an excellent listener. Really tuned - in to our wishes and needs. This buying experience Qasim was knowledgeable and friendly. Easy to talk to and an excellent listener. Really tuned - in to our wishes and needs. This buying experience was a pleasure from start to finish. We were also impressed with the assistance of Mike Moolick and Mackenzie. Everyone was very professional and friendly. More
Excellent experience It’s been a week and I am still completely obsessed with my new car. From start to finish, the entire buying process was made smooth and easy by every It’s been a week and I am still completely obsessed with my new car. From start to finish, the entire buying process was made smooth and easy by everyone at DePaula! Nothing but good things to say about Marat, so great to work with! He took my mom and I on a tour of the whole dealership and introduced us to the service team. He really went above and beyond!! Mike from financing was great as well! He made the process go quick, and had a wonderful sense of humor! I would recommend DePaula to anyone I know!! Thank you all! More
Great Customer service we hit some snags along the way but Jayson and his team went out of their way to help smooth things over. thank you we appreciated the help! we hit some snags along the way but Jayson and his team went out of their way to help smooth things over. thank you we appreciated the help! More
Great dealership. Purchase was easy, great price! Everyone was extremely friendly. They helped us get out of an old truck and in to a brand new one for the price we wanted. Everyone was extremely friendly. They helped us get out of an old truck and in to a brand new one for the price we wanted. More
Painless Couldn't have asked for a better salesman. Right to the point, got me the best deal possible. Would Highly recommend this dealership to friends and fa Couldn't have asked for a better salesman. Right to the point, got me the best deal possible. Would Highly recommend this dealership to friends and family More
Best experience ever! I had the best car buying experience ever at DePaula Mazda. I was given a given a great value for my trade-in. The sales rep and manager I worked with I had the best car buying experience ever at DePaula Mazda. I was given a given a great value for my trade-in. The sales rep and manager I worked with were very pleasant and did not pressure me at all. I will continue to buy cars from DePaula! More
Amazing ! Other dealerships gave me the run around! Not Depaula ! Especially sales man mike ! He was awesome ! I went in told him what I wanted and he was able Other dealerships gave me the run around! Not Depaula ! Especially sales man mike ! He was awesome ! I went in told him what I wanted and he was able to work amazingly with me! He was super prompt and not pushy at all ! I recommend anyone looking for a new velhcile go see mike haertel at Depaula ford!! More
Excellent experience and highly recommended Mike Haertel was awesome to work with. He was very responsive and not pushy. DePaula provided a reasonable offer for my trade and discount on the ve Mike Haertel was awesome to work with. He was very responsive and not pushy. DePaula provided a reasonable offer for my trade and discount on the vehicle. All of the individuals I worked with were courteous and helpful. More
Buying a truck Good prices. Great service. Quick response to questions. Had a possible tire problem on the test drive that was checked out before I bought the vehicl Good prices. Great service. Quick response to questions. Had a possible tire problem on the test drive that was checked out before I bought the vehicle. Mike checked with me before and after the sale to make sure everything had been taken care of to my satisfaction. More