Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,295 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,295 reviews
April 03, 2018
Helpfull and friendly staff Was recommended to shop de paula ford by a co worker and I was very pleased with the service provided. Was able to compare multiple cars and got a gre Was recommended to shop de paula ford by a co worker and I was very pleased with the service provided. Was able to compare multiple cars and got a great deal. More
by Tom King
Employees Worked With
Brian, Marat Lozhkin
April 03, 2018
Great customer service I went in to inquire about DePaula's leasing specials and I was promptly given all the information I could have asked for. After going in and receivin I went in to inquire about DePaula's leasing specials and I was promptly given all the information I could have asked for. After going in and receiving all the information I came to the conclusion that leasing would be the best option for me. I highly recommend DePaula Ford if you are looking to get an excellent vehicle for a great price. More
by Kami
Employees Worked With
Marat Lozhkin, Danny Mojica
April 03, 2018
New car Even though we may have gotten Summer fired, the staff and service was great. Friendly and personable. We love the car too. Thanks we will return. Even though we may have gotten Summer fired, the staff and service was great. Friendly and personable. We love the car too. Thanks we will return. More
by 123
April 03, 2018
Friendly and willing to work with you My salesman was very friendly and worked with me to get the pricing that worked for me. He was also very friendly and informative about their serves My salesman was very friendly and worked with me to get the pricing that worked for me. He was also very friendly and informative about their serves that they offer. I would come back again. More
by Josephm1812
April 03, 2018
Review of customer service Had a great experience. Both Makenzie and Glenn were extremely helpful to both me and my wife. They were very informative and we will definitely recom Had a great experience. Both Makenzie and Glenn were extremely helpful to both me and my wife. They were very informative and we will definitely recommend to others! More
by Buster1234
April 03, 2018
Very helpful guy Really helped me find a car i wanted very patient since i didnt know too much about cars would reccomend to anyone. Thanks again Joey. Really helped me find a car i wanted very patient since i didnt know too much about cars would reccomend to anyone. Thanks again Joey. More
by MrClark
Employees Worked With
Joe Hedley
April 03, 2018
Helpful Had a lovely experience at the dealership especially when it came to the technology aspect (not my forte) so thank you Mackenzie for your A+ teaching Had a lovely experience at the dealership especially when it came to the technology aspect (not my forte) so thank you Mackenzie for your A+ teaching skills. I’ll certainly be coming back to this location when it comes time More
by DS
Employees Worked With
April 03, 2018
Great service I had a great experience at DePaula Ford and will definitely be returning when my current lease is up! The associates who helped me were super friend I had a great experience at DePaula Ford and will definitely be returning when my current lease is up! The associates who helped me were super friendly and very informative, and made the whole experience much smoother and easier than it typically is. More
by Nancy Wheeler
April 03, 2018
Best experience at a dealership ever From the time that I walked into the dealership I had a general idea of what I was looking for I had a dealer by the name of Dalton Hunter he was laid From the time that I walked into the dealership I had a general idea of what I was looking for I had a dealer by the name of Dalton Hunter he was laid back welcoming and knew exactly what I was looking for. He helped me get into the car that I wanted he was amazing to talk to and amazingly friendly and then I dealt with the financing above and beyond anything that I have ever dealt with willing to work and do whatever they were able to get me into my car and once again so friendly I've never dealt with anybody like that. Then I got the amazing privilege of dealing with MacKenzie she is just so bubbly and friendly and just like Dalton laid-back and happy really knew what she was talking about through everything my entire experience from start to finish was amazing I'd actually recommended my brother there and he also bought a car from DePaula. I could have never asked for a better experience and more willing staff to help their customer More
by Jon220
Employees Worked With
April 03, 2018
Great experience purchasing a car I went in just to get an oil change and left with a new car! Joe made the experience easy and pleasant. He worked with me. He helped me with the tran I went in just to get an oil change and left with a new car! Joe made the experience easy and pleasant. He worked with me. He helped me with the transition from my old car to the new one. He also followed up with me after my purchase. I woukd defiently recommend Joe Hedley More
by Asposito
Employees Worked With
Joe Hedley
