DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Service I had great service. I went into the service department to get my battery checked, and they too, care of it right away. They also informed me of a re I had great service. I went into the service department to get my battery checked, and they too, care of it right away. They also informed me of a recall on my Explorer and had that taken care of while my truck was in the shop. More
Great dealership From the moment I stepped onto the lot, to the moment I drove away in my new car, everyone was helpful and polite. I will definitely be recommending t From the moment I stepped onto the lot, to the moment I drove away in my new car, everyone was helpful and polite. I will definitely be recommending this dealership to friends More
Used Car Sale During my experience here at DePaula Ford, I was presented with an outstanding sales person named Marat. Marat was understanding, knowledgeable, and t During my experience here at DePaula Ford, I was presented with an outstanding sales person named Marat. Marat was understanding, knowledgeable, and took extra care of my needs and concerns during my time purchasing my vehicle. I will definitely be recommending Marat and DePuala Ford to my family and friends for future vehicle purchases. Thanks again for having an awesome employee!!! More
They were awesome! I bought my first new car from these guys this week. Between the Salesman and the finance manger i walked out with a brand new car and no stress!! I t I bought my first new car from these guys this week. Between the Salesman and the finance manger i walked out with a brand new car and no stress!! I totally recommend depaula ford and mazda! More
Great experience Felt comfortable, never pressured. Marat was knowledgeable, personable, and willing to work with me. Everyone there was friendly and made me feel wel Felt comfortable, never pressured. Marat was knowledgeable, personable, and willing to work with me. Everyone there was friendly and made me feel welcomed. I would highly recommend them. More
Positive Experience I felt my sales person, Carl Brickley, was honest and trustworthy. Although there was an issue with the factory standard equipment that came on the ca I felt my sales person, Carl Brickley, was honest and trustworthy. Although there was an issue with the factory standard equipment that came on the car, the dealership was very accommodating to work with Ford to fix the problem. Everyone was kind and helpful. I am happy to say that this was a positive experience for me and would recommend this dealership. Thank you. Stephanie More
Great experience at this dealership! I recently visited DePaula Ford Mazda to find a lease on a Ford Escape. I couldn't be more satisfied with the experience. Working with Albert and Sal I recently visited DePaula Ford Mazda to find a lease on a Ford Escape. I couldn't be more satisfied with the experience. Working with Albert and Sal, who were very knowledgeable and friendly, helped me make a great decision. The dealership is modern and everyone was pleasant and professional. They really care about their customers being satisfied. I would highly recommend this dealership to anyone looking for their next vehicle. More
Excellent experience Qasim(Q) was very knowledgeable and patient with us he showed us the whole operation from service to sales. He worked with us to put us in the vehicle Qasim(Q) was very knowledgeable and patient with us he showed us the whole operation from service to sales. He worked with us to put us in the vehicle we wanted,he and us compared everything we looked at with the stunning red cx5 and realized it was the vehicle for us to lease. Q made it happen from start to finish and we would highly recommend he and Depaula Mazda. More
Excellent choice for an Internet oriented purchase and trade I search out 100 miles from Kingston and fashion a deal with a proposed trade in valuation and then choose a deal. Some dealers although they are on I search out 100 miles from Kingston and fashion a deal with a proposed trade in valuation and then choose a deal. Some dealers although they are on the net want you to drive by and present your trade before a proposition. Driving by and kicking tires is so 90s, I don't know why they bother. Dealt with Allen and Alberto and fashioned a deal that could be rejected by either party at the sale. Next day was in and out in an hour with a new SUV. A little noticed benefit is DePaula will take up to 3000 deposit on a card so if you have cashback , that's a dinner out with the wife. I am a happy camper and will be back. More
Best dealership experience Best dealership I have ever worked with, I just hope Ford has a plug in when my Kia lease comes up. They listen to you. Best dealership I have ever worked with, I just hope Ford has a plug in when my Kia lease comes up. They listen to you. More