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DePaula Ford
Albany, NY
4,419 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,419 reviews
September 13, 2019
Back wiper blade broke off the back of Ford C-Max. Did not have an appointment but stopped in a bit before noon on a Tuesday. Interviewed with service tech very quickly. He was cheerful friendly profes Did not have an appointment but stopped in a bit before noon on a Tuesday. Interviewed with service tech very quickly. He was cheerful friendly professional and efficient. Gave me an estimate on price and timing but warned me that upon examination of the damage there might be a bit higher cost. Work was completed without any additional cost and in 1/2 the time estimated. After getting the word from my tech that all was done I was paid and out in 10 minutes. Tech had had my car brought to service door so I stepped out of shop and into my car. Great service tech and great job done. Thank you. More
by Thomas Keefe
Employees Worked With
Very sorry I do not remember the young man's name who serviced me.
September 13, 2019
Billy is Great Billy was great kept me up to date at all times. I'll be back if anything is needed in the future for sure because of him. Billy was great kept me up to date at all times. I'll be back if anything is needed in the future for sure because of him. More
by mdh
Employees Worked With
Billy
September 13, 2019
quick service & courteous employee quick service vehicle was completed ahead of schedule friendly customer service when i arrived it was quick to check in & even quicker to check out quick service vehicle was completed ahead of schedule friendly customer service when i arrived it was quick to check in & even quicker to check out More
by bing1965
Employees Worked With
Danny Mojica
September 12, 2019
New Car purchased I purchased my first ever new car at Depaula Mazda, I have always had pre owned! Qasim Dawood was very knowledgeable and very professional! He truly I purchased my first ever new car at Depaula Mazda, I have always had pre owned! Qasim Dawood was very knowledgeable and very professional! He truly put my interest first and made the experience great! the whole team at Depaula Mazda is top notch! I will recommend all my friends to choose Depaula and ask for Qasim! More
by Sandy Schieffelin
September 11, 2019
Oil change Thank you to M. DeMartino and Francis (and staff) for handling my recent oil change and looking after my vehicle with professionalism. I look forward Thank you to M. DeMartino and Francis (and staff) for handling my recent oil change and looking after my vehicle with professionalism. I look forward to continuing to have my vehicle serviced at this location and working with the staff for all of my future needs. More
by Doc Holiday
Employees Worked With
Mike DeMartino and Francis from the back area, sorry I don't have his last name at present (walks with a limp).
September 11, 2019
customer service excellent- from phone to manager I called them because I had always gone to ORange Ford in LAtham- after being treated like they couldn't be bothered with me when I called for an app I called them because I had always gone to ORange Ford in LAtham- after being treated like they couldn't be bothered with me when I called for an appointment- I went to DePaula- an absolutely different experience from the appointment call through pick up and the technicians. Highly recommend! More
by Ford Explorer
September 06, 2019
Great Josh was great he was helpful as always and took very good care of me. I will only work with him for now on!! Thanks Josh again. Josh was great he was helpful as always and took very good care of me. I will only work with him for now on!! Thanks Josh again. More
by Tosha
Employees Worked With
Josh in service
September 06, 2019
Recall of Vehicle. Service was very professional and was taken in at appointed time. Didn't have to wait to long for work to be done and staff was very helpful.. Service was very professional and was taken in at appointed time. Didn't have to wait to long for work to be done and staff was very helpful.. More
by Bahsolar
Employees Worked With
Tyler Foster
September 06, 2019
Good service and courtesy, too. I needed a check of an issue that developed. It was quickly diagnosed and part ordered (not a safety issue). Will return when part is received in a fe I needed a check of an issue that developed. It was quickly diagnosed and part ordered (not a safety issue). Will return when part is received in a few days to have it installed. The dealership will call with a appointment ASAP. Quick and easy diagnosis and assurance of a follow up call and appointment. More
by WFC
Employees Worked With
Lenny Farnan
September 04, 2019
rental of new car Everybody was very friendly and helpful. They had the car ready when we wanted it. I would highly recommend Glenn. Glen has been our salesperson f Everybody was very friendly and helpful. They had the car ready when we wanted it. I would highly recommend Glenn. Glen has been our salesperson for many years. More
by Map
