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DePaula Ford
Albany, NY
4,419 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,419 reviews
September 18, 2019
management was great This was a good bunch of guys. no games was the biggest plus. They gave me the best they could give me and it worked! This was a good bunch of guys. no games was the biggest plus. They gave me the best they could give me and it worked! More
by Albert Cummings
Employees Worked With
Marat Lozhkin
September 18, 2019
Incredible Service I love bringing my car here. Great service, excellent staff and they keep you informed on the progress. Billy was our service rep and he is fantastic. I love bringing my car here. Great service, excellent staff and they keep you informed on the progress. Billy was our service rep and he is fantastic. More
by elwebby
Employees Worked With
Billy
September 17, 2019
Excellent I find friendly atmosphere.Everyone was nice in the communication and in the way of making it feel good.From the moment I got to the place and to the I find friendly atmosphere.Everyone was nice in the communication and in the way of making it feel good.From the moment I got to the place and to the end when I got my car everything went great.Thanky. More
by Lirim Sulo
Employees Worked With
Mr Pine
September 16, 2019
Great dealer Very fair with my trade in , salesman Marat was easy to work with, great all around experience , so good that I brought my son down two days later to Very fair with my trade in , salesman Marat was easy to work with, great all around experience , so good that I brought my son down two days later to buy a truck, car came fully detailed , frank the finance manager was great and explained everything, I felt at ease when I left More
by Ford blue
Employees Worked With
Frank, was great explaining everything we needed to know , Marat Lozhkin
September 15, 2019
Professional, friendly, courteous I found all employees friendly and helpful. They asked what I needed and offered help whether it was their job or not. Everyone was courteous and very I found all employees friendly and helpful. They asked what I needed and offered help whether it was their job or not. Everyone was courteous and very professional. Service Consultant Lenny Farnam took me to my car after service. I didn't have to search for it. He asked if I had any questions and explained how to set channels on my radio when I said I was having trouble doing it. Very helpful. More
by Karen
Employees Worked With
Lenny Farnam, Tyler Foster
September 14, 2019
#15BLACKMAMBA spot on service working with the service department is always a pleasure no hassle and the techs always treat my car with respect I would recommend spot on service working with the service department is always a pleasure no hassle and the techs always treat my car with respect I would recommend to others More
by MAMBA
Employees Worked With
Mike d, Marat Lozhkin
September 14, 2019
Service Super friendly, organized and efficient team....they greeted us and had a process in place that made the experience as easy as possible. Looking fo Super friendly, organized and efficient team....they greeted us and had a process in place that made the experience as easy as possible. Looking forward to our next visit and car purchase Only issue, they ran out of the good cookies. More
by John
September 14, 2019
service very friendly and knowledgeable. I feel confident bringing my vehicle in to be serviced without being pressured to have extra service tagged on. e very friendly and knowledgeable. I feel confident bringing my vehicle in to be serviced without being pressured to have extra service tagged on. everything explained. More
by soupzee
Employees Worked With
Lenny Farnam
September 13, 2019
Bought new 2019 escape sel Best price around from excellent web site showing u sticker and price. Big operation with lots of inventory on central avenue auto strip. Knowledgea Best price around from excellent web site showing u sticker and price. Big operation with lots of inventory on central avenue auto strip. Knowledgeable and helpful employees. More
by Gary E 2019 escape
Employees Worked With
Joe shear, Devon McGuire, sales manager jim
September 13, 2019
Excellent Service I have been taking my 2006 Ford Escape to DePaula (fomerly Orange Motors) for years. It's great to have Lenny back on Ford service from Mazda. After I have been taking my 2006 Ford Escape to DePaula (fomerly Orange Motors) for years. It's great to have Lenny back on Ford service from Mazda. After my visit my vehicle runs like new. More
by Roger
Employees Worked With
Lenny
