DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Service was great. I would recommend your Dealership to everybody. I liked how quickly everything went for my service. Also I was not pressured to add other services that I didn’t really need. everybody. I liked how quickly everything went for my service. Also I was not pressured to add other services that I didn’t really need. More
Service Dept for my was great, they did everything that was needed for checking the vehicle over, doing an oil change and checking an issue with drivers seat belt for my was great, they did everything that was needed for checking the vehicle over, doing an oil change and checking an issue with drivers seat belt. More
Fast and Friendly Staff Thank You for servicing my Ford Fusion so fast. Your Staff at DE Paula Ford was Friendly and Courteous on my last service appointment. My car was co Thank You for servicing my Ford Fusion so fast. Your Staff at DE Paula Ford was Friendly and Courteous on my last service appointment. My car was completed satisfactorily serviced as requested. Joshua Brogue assisted on setting up my car , even though I did not meet or speak with Robert Sheroka, my car was returned in a timely fashion and clean just as I left it. Thank You. Loretta More
Service at Depaula on 10/15/2019 Service Advisor Daniel was very professional and had me in and out within one hour. Asked to have tire pressure checked and Daniel made sure this se Service Advisor Daniel was very professional and had me in and out within one hour. Asked to have tire pressure checked and Daniel made sure this service took place. Very good first service on my new Explorer. Will return again in the spring of 2020. More
Good experience I dropped my truck off for service and I was pretty impressed. The associate at the desk was nice and accommodating and made the process easy. I was a I dropped my truck off for service and I was pretty impressed. The associate at the desk was nice and accommodating and made the process easy. I was able to drop my truck off early and was told by the associate to drive it right into the building because it was raining. I received a status update within reasonable time and the service was completed to my liking. I purchased my truck from this dealership and also had a great experience. I will continue to go back in the future. More
Great Customer Experience DePaula provides an incredible customer experience. They exceeded my expectations. Single best automotive experience of my life. Thank you Josh Brouge DePaula provides an incredible customer experience. They exceeded my expectations. Single best automotive experience of my life. Thank you Josh Brouge for providing an excellent experience. More
Great Experience! The DePaula Ford team went above and beyond for us! They gave a very good trade in offer and were able to hit our monthly payment goals. We ended up p The DePaula Ford team went above and beyond for us! They gave a very good trade in offer and were able to hit our monthly payment goals. We ended up purchasing a vehicle and leasing one. We drove 2 hours to this dealership, and Joe Shear personally delivered the lease to us. Joe never stopped working from the moment we stepped in to checking in with us 2 weeks later! We highly recommend DePaula Ford! More
Very good It was very good and they made me feel like I was making the right decision. They were understanding out the stress I was under making such a big purc It was very good and they made me feel like I was making the right decision. They were understanding out the stress I was under making such a big purchase. More
Love the new ranger I traded in a 2011 Ranger on a new 2019. I like the size as it works for what I need. The 2011 drove and rode like a truck. The 2019 drives and rides I traded in a 2011 Ranger on a new 2019. I like the size as it works for what I need. The 2011 drove and rode like a truck. The 2019 drives and rides like my Edge SUV. I got this new one with the super cab so my grand kids can ride with me. Love it. More
Great Experience We set off to look for a new truck. Our first stop did not go well so we continued to DePaula Ford. This was our first visit there. Tyler, our sale We set off to look for a new truck. Our first stop did not go well so we continued to DePaula Ford. This was our first visit there. Tyler, our salesman, greeted us and asked if he could help us. We told him what we were looking for a new F150. He took us to the new vehicles, explained difference in the models. My husband found one he really liked . Tyler went over the current incentives while we waited to have the 2010 F150 we were trading in evaluated. At no time did Tyler put pressure on us to look at more expensive models. He did not waste our time going over things we were not interested in. We took the truck for a short drive. We discussed our trade in value. We were very satisfied with that as well as the cost of the new truck. Although we originally were going to look at some other brands we were so impressed with Tyler and his no pressure salesmanship we decided to buy the truck that day. More