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DePaula Ford

Albany, NY

4.6
4,419 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,420 reviews

October 31, 2019

Service was great. I would recommend your Dealership to everybody. I liked how quickly everything went for my service. Also I was not pressured to add other services that I didn’t really need. More

by Larry526
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 01, 2019 -

DePaula Ford responded

Larry, we are happy to hear that the overall service you received was top-notch! We strive to have wonderful customer care at all times and your feedback reflects that. If you ever need anything, let us know!

October 25, 2019

Service Dept for my was great, they did everything that was needed for checking the vehicle over, doing an oil change and checking an issue with drivers seat belt More

by photog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Oct 28, 2019 -

DePaula Ford responded

Thank you so much for the five-star feedback! We are thrilled to know that your overall experience with the Service Department was great. If you ever need anything, let us know. Take care!

October 24, 2019

Fast and Friendly Staff Thank You for servicing my Ford Fusion so fast. Your Staff at DE Paula Ford was Friendly and Courteous on my last service appointment. My car was co More

by Loretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Brogue, /Robert Sheroka
Oct 24, 2019 -

DePaula Ford responded

Loretta, we are thrilled to hear that Joshua and Robert were such a pleasure to work with. We appreciate the five-stars and feedback on your overall experience. If you ever need anything, let us know. Take care!

October 22, 2019

Service at Depaula on 10/15/2019 Service Advisor Daniel was very professional and had me in and out within one hour. Asked to have tire pressure checked and Daniel made sure this se More

by 5440orfight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Mojica
Oct 22, 2019 -

DePaula Ford responded

Thanks so much for the five-star feedback! We will look forward to seeing you again in 2020!

October 22, 2019

Good experience I dropped my truck off for service and I was pretty impressed. The associate at the desk was nice and accommodating and made the process easy. I was a More

by Kromano313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 22, 2019 -

DePaula Ford responded

We strive to have great customer care at all times and your wonderful feedback reflects that! Thank you kindly for the high rating and recommendation! We look forward to seeing you again. Take care!

October 22, 2019

Great Customer Experience DePaula provides an incredible customer experience. They exceeded my expectations. Single best automotive experience of my life. Thank you Josh Brouge More

by Mbaker34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brogue
Oct 22, 2019 -

DePaula Ford responded

Thank you so much for your five-star feedback, Mbaker34! We are elated to know that you had a wonderful overall experience. We hope to see you again soon. Take care!

October 21, 2019

Great Experience! The DePaula Ford team went above and beyond for us! They gave a very good trade in offer and were able to hit our monthly payment goals. We ended up p More

by O'Leary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shear
Oct 22, 2019 -

DePaula Ford responded

We are elated to hear that you had such a wonderful car buying experience at the dealership! We strive to treat everyone with great customer care at all times and your feedback reflects that. We appreciate you taking the drive! Congrats on your purchase and lease! If you ever need anything, let us know. Take care!

October 20, 2019

Very good It was very good and they made me feel like I was making the right decision. They were understanding out the stress I was under making such a big purc More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Hunter
Oct 21, 2019 -

DePaula Ford responded

Thank you, Nikki, for taking the time to leave feedback with us! Thanks so much for the high rating and recommendation!

October 19, 2019

Love the new ranger I traded in a 2011 Ranger on a new 2019. I like the size as it works for what I need. The 2011 drove and rode like a truck. The 2019 drives and rides More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Riolo
Oct 21, 2019 -

DePaula Ford responded

We are happy to know that you had a great car buying experience at the dealership, Ed! We truly appreciate the five-stars and recommendation. We hope to see you again soon!

October 18, 2019

Great Experience We set off to look for a new truck. Our first stop did not go well so we continued to DePaula Ford. This was our first visit there. Tyler, our sale More

by sherrill1048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Tyler Foster
Oct 21, 2019 -

DePaula Ford responded

Thank you for taking the time to leave such wonderful feedback on your time spent at the dealership with Tyler, Sherrill! Congrats on your purchase. If you ever need anything at all, let us know. We are thrilled to have you and your husband as a part of the DePaula family!

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