DePaula Ford

Good Experience As a first time car buyer I was worried I would be overwhelmed however it was very easy working with the sales team here. Marat was very easy to talk As a first time car buyer I was worried I would be overwhelmed however it was very easy working with the sales team here. Marat was very easy to talk to and helped me narrow down my search and stuck to cars within my budget. When it came to the sale it was very quick I was shown all my options but not pressured into anything. I would return here to buy another car. More

Excellent Customer Service After going to Metro Ford and sitting and waiting for 4 hours Metro could not come to my price. They could have cared less if I bought a car or not. T After going to Metro Ford and sitting and waiting for 4 hours Metro could not come to my price. They could have cared less if I bought a car or not. The next day I went to DePaula and talked to Allen Powell, inventory manager. Allen and Marat Lozhkin, sales consultant, worked with the the General Manager, Jay and between the three of those men who took the time to work with me did such a better deal than Metro could have ever thought of. Needless to say these 3 gentlemen are so professional and care about the customer not just the money. I would highly recommend them and DePaula Ford and staff to anyone who needs a car. Thank you to Marat, Allen & Jay. More

Deceptive sales practices and waste of our time I called ahead to ask about a used 2015 Mazda6 with low miles and was told the car would be ready to drive. We drove 30 minutes to the dealer and the I called ahead to ask about a used 2015 Mazda6 with low miles and was told the car would be ready to drive. We drove 30 minutes to the dealer and the person we spoke with was nowhere to be found. When we finally got some help they could not find the car. They pushed us to drive a 2014 Mazda6 with 70k miles on it for $15k. They never found the low mileage car and worked up a 5 year high interest loan for my 22 year old son. They took nothing off of the asking price and had multiple fees in their offer. They offered my son $1800 trade for a car we sold for $4900. We were there almost 2 hours, completely wasting our time. We will never go back since it was a terrible experience. I am a very experienced car buyer and this dealer to be very deceptive. More

Great sales team. Very easy car buying process. My salesperson even found my prescription sunglasses in my old car that I had traded in and held them for me! Very easy car buying process. My salesperson even found my prescription sunglasses in my old car that I had traded in and held them for me! More

My second opportunity to work with Glen Cummings-Wonderful! Glen Cummings is quite an asset. In 2010, I bought a new Mazda 5 from Glen and had a great experience. I returned to see Glen and am very happy with m Glen Cummings is quite an asset. In 2010, I bought a new Mazda 5 from Glen and had a great experience. I returned to see Glen and am very happy with my Ford Escape I bought on Saturday. Brian was very informational and I enjoyed chatting with him. Jayson also came over to answer any questions and wish me well. I have already referred my daughter to Glen...she'll be in great hands! Thank you, Barbara Cervasio More

New Fusion Lease Great experience at DePaula Ford! I worked with Felix Mazzone and he helped me get to where I needed to be to justify me leasing another Fusion. I mus Great experience at DePaula Ford! I worked with Felix Mazzone and he helped me get to where I needed to be to justify me leasing another Fusion. I must say the bar was raised high at DePaula! Excellent service. I left very satisfied and would highly recommend DePaula Ford to anyone! More

David Grinko is the best service person anyone could want. David Grinko at DePaula Ford is knowledgeable, helpful, polite and gets the job done in a timely fashion! My many thanks to David!!I I know I can alwa David Grinko at DePaula Ford is knowledgeable, helpful, polite and gets the job done in a timely fashion! My many thanks to David!!I I know I can always depend on him. More

Awesome Mackenzie,joeMike and others were all great to deal with. I felt very comfortable dealing with them. I would recommend anyone to come in and buy a Ma Mackenzie,joeMike and others were all great to deal with. I felt very comfortable dealing with them. I would recommend anyone to come in and buy a Mazda More

Quick and easy I just flipped a lease at DePaula. Initially I had an unfortunate experience with a sakes rep (Somer) who did not respond to my emails. Once I brought I just flipped a lease at DePaula. Initially I had an unfortunate experience with a sakes rep (Somer) who did not respond to my emails. Once I brought this to the dealership’s attention I received personalized attention from the sales manager for the entire transaction. The manager made the purchase smooth and easy. From that point on. the staff I interacted with were professional knowledgeable and courteous. More

So happy with my car buying experience! I recently started a job that would require me to make a long commute. I knew I needed a new car so I started the confusing, daunting task of figuring I recently started a job that would require me to make a long commute. I knew I needed a new car so I started the confusing, daunting task of figuring out what was best for me. Thanks to a very informed chat agent on the DePaula Ford website I found myself sitting at Michael Haertel's desk. First off Michael was very pleasant to talk to. Michael is patient, intelligent, and very knowledgeable. These attributes were just an added bonus. the real gift came when Michael helped me find the perfect balance among my needs, wants, and budget. I also want to thank Brian Belinsky. Between Brian putting in the extra hours needed, and his ability to work so well with Michael, I ended up getting a way better interest rate than someone with my credit score could expect. I have always considered myself a Honda guy, I gave Ford a chance and Depaula Ford assured I would never regret that change. I look forward to my next Ford purchase. I am grateful to be a part of the DePaula Family. More