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DePaula Ford
Albany, NY
4,423 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,423 reviews
November 14, 2019
Earned my future business Great customer service, they handled my trade in quickly and fairly and the buying process was smooth and stress-free! A year later I went back for a Great customer service, they handled my trade in quickly and fairly and the buying process was smooth and stress-free! A year later I went back for a recall repair, they had me in and out in an hour and a half without any pressure to add on services. More
by Erik-Albany
Employees Worked With
Billy - Service Desk, Tyler Foster
November 12, 2019
A great service provider for all your vehicle needs. Ordered an inspection and oil change. All completed within the promised time frame. A perfect experience. Ordered an inspection and oil change. All completed within the promised time frame. A perfect experience. More
by BC2173
Employees Worked With
November 12, 2019
Great tem work We were treated very well, pricing was very fair, great trade-in value and went from start to drive in an afternoon. Love the car. We were treated very well, pricing was very fair, great trade-in value and went from start to drive in an afternoon. Love the car. More
by bpmorrison
Employees Worked With
Dalton Hunter
November 10, 2019
Class Act I had the honor of dealing with Zak Ballard and the team at DePaula Mazda! What a smooth process!!! They blow their direct competition out of the wate I had the honor of dealing with Zak Ballard and the team at DePaula Mazda! What a smooth process!!! They blow their direct competition out of the water! More
by Mrobbie
Employees Worked With
November 09, 2019
Great customer service. Q had so many customers request him and made sure we were still taken care of. Overall great experience. We were able to test drive and drive it home in the same day. Worked with me him and made sure we were still taken care of. Overall great experience. We were able to test drive and drive it home in the same day. Worked with me on price as well. More
by Emily
Employees Worked With
November 08, 2019
Great place friendly staff and accommodating. Try to get you into the vehicle that you want. I would recommend DePaula to my friends. Great people you into the vehicle that you want. I would recommend DePaula to my friends. Great people More
by Jldarling
Employees Worked With
Marat Lozhkin
November 07, 2019
Good experience with good people at DePaula Ford My experience with Dalton at DePaula Ford was a good one. He was very helpful. I’m very pleased with my new Ford Escape. Also, Frank was courteous My experience with Dalton at DePaula Ford was a good one. He was very helpful. I’m very pleased with my new Ford Escape. Also, Frank was courteous and helpful regarding the financing and paperwork. More
by Chickie
Employees Worked With
Dalton Hunter
November 06, 2019
It was the first time visit to DePaulo Ford.I was It was the first time visit to DePaulo Ford. I was listened to, treated with respect, and honesty. Fred , the manager of the service Dept is great It was the first time visit to DePaulo Ford. I was listened to, treated with respect, and honesty. Fred , the manager of the service Dept is great. I will continue to use DePaulo and recommend them to friends, Christine, Glenmont NY More
by 1127no
Employees Worked With
Fred, manager in Service Dept - 5 Stars
November 04, 2019
F550 Truck service Communication is poor. Hard time getting some one from service on the phone. Answering service promises a call back that does not happen. Communicatio Communication is poor. Hard time getting some one from service on the phone. Answering service promises a call back that does not happen. Communication was drive by us as the customer. As for the repair work completed, we have never had any issues with the quality of the work they have completed and will use them again knowing we will need to chase them down for info. More
by jzaleski
Employees Worked With
Service personel
November 04, 2019
excellant Sales Manager Jayson and sales person Felix are great to work with. The Explorer is my 3rd ford with them now. Also have an Escape and an Edge. Sales Manager Jayson and sales person Felix are great to work with. The Explorer is my 3rd ford with them now. Also have an Escape and an Edge. More
by JoeyMaz
