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DePaula Ford

Albany, NY

4.6
4,423 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,423 reviews

November 18, 2019

Hands down best service got me in and out a pleasure to do business with. Ron was happy to help me one of the mechanics got right on the job out in no time More

by Bill
Recommend Dealer
Yes
Employees Worked With
Ron in service , Paul Archer
November 18, 2019

State Inspection I was on time for my scheduled oil change and they were timely with the inspection. They did a good job. My service rep and the cashier were both ve More

by Doc Holiday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I failed to get the name of the service rep that handled me and my vehicle. I hope it was one of the above., Danny Mojica
Nov 19, 2019 -

DePaula Ford responded

Thank you, Doc, for sharing feedback with us! We are happy to know that your overall experience was top-notch. We hope to see you again soon!

November 18, 2019

Mike DeMartino has turned this service department into a class act . Even though I have contacts at closer dealerships I will use DePaula when ever there is a problem out of my scope of expertise. Your loan More

by arb989
Recommend Dealer
Yes
Employees Worked With
Mike DeMartino
Nov 19, 2019 -

DePaula Ford responded

We are elated to know that Mike was such a pleasure to work with during your times spent at the dealership! We appreciate your five-stars and recommendation. We hope to see you again soon. Take care!

November 18, 2019

Kris Bain worked hard to get me into my truck I walked into DePaula with a budget and a trade-in which was heavy into negative equity. I really did not believe the deal would go through, but Kris More

by skip.abrams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Bain, Mike Moolick
Nov 19, 2019 -

DePaula Ford responded

Thank you for taking the time to leave feedback with us on your overall car buying experience at the dealership with Kris and Mike! Congrats on your truck! If you ever need anything, let us know. Welcome to the DePaula family!

November 18, 2019

Lenny was very accommodating I purchased a 2016 MKZ elsewhere and brought it in for service. Lenny was very accommodating and professional in taking care of both that issue and a More

by Bill T
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
Nov 19, 2019 -

DePaula Ford responded

Bill, thank you kindly for the five-star feedback! We are thrilled to know that Lenny was such a pleasure to work with! If you ever need anything, be sure to let us know. Take care!

November 16, 2019

Depaula always takes care of me. Everything’s isn’t always perfect but they always do there best to make it right. I been getting new trucks for 10 years I’ve been to almost every Ford Dealer around th More

by Drywallplus518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demartino he’s the #1 reason I will always go to Depaula , Tyler Foster
Nov 18, 2019 -

DePaula Ford responded

Thank you kindly for taking the time to leave feedback with us! We truly appreciate your business and hope to see you again soon.

November 16, 2019

All went as expected. Negotiations went well. My experience with DePaula Ford was a pleasant one. I would recommend them to family and friends. Thank you bill / mike. More

by Super duty
Recommend Dealer
Yes
Employees Worked With
Mike moolick / bill Varrone
Nov 18, 2019 -

DePaula Ford responded

We are thrilled to hear that your overall experience at the dealership was a postive one! We appreciate the recommendation! If you ever need anything, be sure to let us know.

November 16, 2019

A Smooth Operation Buying, or in my case leasing, a new car can be intimidating but this experience of turning in a leased Ford C-Max and leasing a new Ford Fusion went More

by jdportelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Hunter
Nov 18, 2019 -

DePaula Ford responded

We are happy to know that you and your wife had a wonderful five-star car buying experience! Congrats on your Ford Fusion! If you two ever need anything, let us know. We truly appreciate the recommendation.

November 14, 2019

Good job as usual. Lennyis always helpful and his explanations are clear and on point .My car was ready when he said it would be. More

by stwalter
Recommend Dealer
Yes
Employees Worked With
Lenny
Nov 14, 2019 -

DePaula Ford responded

We are thrilled to hear that your overall experience with Lenny at the dealership was a positive one! If you ever need anything, let us know. Take care!

November 14, 2019

Timely response on service needs The Associates are very customer service oriented with consorted efforts to identify a need in a timely manner and deploy a viable solution to achiev More

by Art J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Brogue ,Daniel, Albert Rodriguez
Nov 14, 2019 -

DePaula Ford responded

Thank you, Art, for the great feedback on your overall experience. We hope to see you again soon!

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