DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Hands down best service got me in and out a pleasure to do business with. Ron was happy to help me one of the mechanics got right on the job out in no time do business with. Ron was happy to help me one of the mechanics got right on the job out in no time More
State Inspection I was on time for my scheduled oil change and they were timely with the inspection. They did a good job. My service rep and the cashier were both ve I was on time for my scheduled oil change and they were timely with the inspection. They did a good job. My service rep and the cashier were both very polite and friendly. More
Mike DeMartino has turned this service department into a class act . Even though I have contacts at closer dealerships I will use DePaula when ever there is a problem out of my scope of expertise. Your loan class act . Even though I have contacts at closer dealerships I will use DePaula when ever there is a problem out of my scope of expertise. Your loaner truck is great and everyone is very helpful. Thanks again Mike More
Kris Bain worked hard to get me into my truck I walked into DePaula with a budget and a trade-in which was heavy into negative equity. I really did not believe the deal would go through, but Kris I walked into DePaula with a budget and a trade-in which was heavy into negative equity. I really did not believe the deal would go through, but Kris was able to meet my needs. I am very happy with the service from Kris and Mike, and I love the new truck. Happy holidays to all of the DePaula Ford family! More
Lenny was very accommodating I purchased a 2016 MKZ elsewhere and brought it in for service. Lenny was very accommodating and professional in taking care of both that issue and a I purchased a 2016 MKZ elsewhere and brought it in for service. Lenny was very accommodating and professional in taking care of both that issue and another that arose shortly afterwards. More
Depaula always takes care of me. Everything’s isn’t always perfect but they always do there best to make it right. I been getting new trucks for 10 years I’ve been to almost every Ford Dealer around th always perfect but they always do there best to make it right. I been getting new trucks for 10 years I’ve been to almost every Ford Dealer around there not all the same. I wouldn’t go anywhere except DePaul More
All went as expected. Negotiations went well. My experience with DePaula Ford was a pleasant one. I would recommend them to family and friends. Thank you bill / mike. experience with DePaula Ford was a pleasant one. I would recommend them to family and friends. Thank you bill / mike. More
A Smooth Operation Buying, or in my case leasing, a new car can be intimidating but this experience of turning in a leased Ford C-Max and leasing a new Ford Fusion went Buying, or in my case leasing, a new car can be intimidating but this experience of turning in a leased Ford C-Max and leasing a new Ford Fusion went smoothly and quickly. My wife and I are very happy with our Ford Fusion, which is a hybrid but does not have to be plugged in. And what a smart car! It lets me know if I am drifting out of my lane. Very happy with the whole experience and the car. More
Timely response on service needs The Associates are very customer service oriented with consorted efforts to identify a need in a timely manner and deploy a viable solution to achiev The Associates are very customer service oriented with consorted efforts to identify a need in a timely manner and deploy a viable solution to achieve customer satisfaction . More