DePaula Ford

Highly Recomend! Best service in the capital Highly recommend. Best service in the capital district. I have been there a few times and they have been extremely helpful. Always great customer s Highly recommend. Best service in the capital district. I have been there a few times and they have been extremely helpful. Always great customer service. More

I am always treated like a valued customer. My car is ready on by the estimated time or earlier. All of the staff is wonderful. ready on by the estimated time or earlier. All of the staff is wonderful. More

Kind, quick & fast When I drove into service I was immediately greeted with Service writer Billy Pine. He asked all the right questions and got me in and out quickly. I When I drove into service I was immediately greeted with Service writer Billy Pine. He asked all the right questions and got me in and out quickly. I would highly recommend DePaula Ford to everyone. Thank you Billy for your kindness. More

Always quick and work done correctly DePaula made car buying a pleasure. But after buying, service is what's important. They always accommodate my times. I drive right inside the shop and DePaula made car buying a pleasure. But after buying, service is what's important. They always accommodate my times. I drive right inside the shop and get the work order written up right away. The service is qiuck, and while you wait, there is coffee and snacks and free WiFi. I recommend this dealer More

Long time customer, always good service, even back when it was Ford Orange, I love that Richie and Lenie are still there. Quality service, I love the Ford Service card it was Ford Orange, I love that Richie and Lenie are still there. Quality service, I love the Ford Service card More

A friendly and efficient place -- plus they always have apples right next to some sweet treats for a snack while you wait...everyone is always so nice. . apples right next to some sweet treats for a snack while you wait...everyone is always so nice. . More

Carl was great! I had never bought a car from a dealership before so was worried I would be pressured or not be able to make it all work for the price I needed. Carl I had never bought a car from a dealership before so was worried I would be pressured or not be able to make it all work for the price I needed. Carl was so great with showing me vehicles and making sure I got what I was looking for and that I was within my budget. Carl and all the other staff made the process easy and stress free. Highly recommend! More

Patrick is friendly, helpful, and very knowledgeable about all the vehicles on the lot. He was able to find a vehicle to fit my needs and explained everything throughout the sales process. about all the vehicles on the lot. He was able to find a vehicle to fit my needs and explained everything throughout the sales process. More

Lenny is the best! I enjoy bringing in my vehicle especially when the service advisor Lenny is there. He is always welcoming, reviews what is needed and is thorough. I enjoy bringing in my vehicle especially when the service advisor Lenny is there. He is always welcoming, reviews what is needed and is thorough. More

Had warranty service and recalls . All completed in a timely manner. Quick and professional service . All questions were answered . When returning my loaner truck ( it is nice to have the same vehicle yo timely manner. Quick and professional service . All questions were answered . When returning my loaner truck ( it is nice to have the same vehicle you drive) my truck was brought up and running. Nice touch . More