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DePaula Ford
Albany, NY
4,415 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,415 reviews
December 18, 2019
Dealership always provides top shelf service. Service reps are knowledgeable , courteous, thorough and timely. They explain the details of services provided and recommended. Reps respect vehicles Service reps are knowledgeable , courteous, thorough and timely. They explain the details of services provided and recommended. Reps respect vehicles brought in and treat them as such. More
by jola172
Employees Worked With
Lenny Farnam
December 18, 2019
Great experience start to finish,very professional!! I would recommend family and friends to DEPAULA Ford. A dealership that lets you decide what is best for you. would recommend family and friends to DEPAULA Ford. A dealership that lets you decide what is best for you. More
by Betterbuilders
Employees Worked With
Kris Bain
December 17, 2019
Always a pleasure coming to this dealership!Staff is Always a pleasure coming to this dealership! Staff is very friendly in all departments and service is quick , nice waiting area prompt and courteous Always a pleasure coming to this dealership! Staff is very friendly in all departments and service is quick , nice waiting area prompt and courteous Been back several times More
by F350 Gary814
Employees Worked With
Truck service
December 17, 2019
Excellent service. Told me an hour,took an hour. Awesome. Very pleased with both of my experiences at DePaula Ford for service and overall attention to my needs Very pleased with both of my experiences at DePaula Ford for service and overall attention to my needs More
by madmarkie
Employees Worked With
Larry in service was great
December 15, 2019
I am happy to say my suv service and NYS inspection was completed in the time promised. This time I did not experience any type of upsale of additional types of service. I was hesitant to go back to DePau completed in the time promised. This time I did not experience any type of upsale of additional types of service. I was hesitant to go back to DePaula Ford for service, I had a previous bad visit when I had my Mazda. But it looks like it may have turned around. Good job. More
by Daysunsal
Employees Worked With
Service Dept. Billy
December 15, 2019
My 2nd consecutive purchase with DePaula Ford Great dealership, no fuss negotiating and fun friendly staff. I previously purchased from Orange Ford and returned for my second purchase now that i Great dealership, no fuss negotiating and fun friendly staff. I previously purchased from Orange Ford and returned for my second purchase now that it's owned by DePaula, I have previously purchased from DePaula Chevrolet as well. Fair, quick and responsive staff. More
by Terri L.
Employees Worked With
Joe
December 14, 2019
A Helping Hand Great Service! Needed service on a warranty item, they were very busy but fit me in and my car is up and running. Thank you Lenny Great Service! Needed service on a warranty item, they were very busy but fit me in and my car is up and running. Thank you Lenny More
by bbreton1
Employees Worked With
Lenny
December 13, 2019
Excellent Inventory DePaula Ford was the third Dealership I went to looking for a Gray color Ford F150. Only took a few minutes for the salesman to check inventory and co DePaula Ford was the third Dealership I went to looking for a Gray color Ford F150. Only took a few minutes for the salesman to check inventory and confirm they had what I wanted in stock, Rebates were more than I expected so the end price was less. I also liked that Joe Shear, My salesman priced out the truck with all the rebates and Taxes and Tags so I new to the penny what I was paying. They had the truck ready for me to take home right on time as I asked, as I live a distance away. More
by steveu3398
Employees Worked With
Joe Shear
December 13, 2019
Q and dealership were very accommodating working with me on new lease for lower monthly payment on a new vehicle with forgiveness of lease balance outstanding on new lease for lower monthly payment on a new vehicle with forgiveness of lease balance outstanding More
by Dquinn1369
Employees Worked With
December 13, 2019
The service department was very friendly& helpful. The wait time was how long they said it would be. I recommend DePaula to everyone. I love my truck. wait time was how long they said it would be. I recommend DePaula to everyone. I love my truck. More
by Rahmasjm
Employees Worked With
Felix Mazzone
