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DePaula Ford
Albany, NY
4,415 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,415 reviews
February 09, 2020
The service was excellent overall. I was only in for minor maintenance for my first time with this vehicle but was treated as a loyal, experienced customer. minor maintenance for my first time with this vehicle but was treated as a loyal, experienced customer. More
by Dris1431
Employees Worked With
I can’t remember
February 09, 2020
Purchasing my new Ford F-150 was a great experience It was a pleasure to work with Dalton to purchase my new truck. There were no unwanted surprises and everything worked out the way he said it would. A It was a pleasure to work with Dalton to purchase my new truck. There were no unwanted surprises and everything worked out the way he said it would. Allen and Marat were also very helpful. This was an important purchase for me and I appreciate that it happened so smoothly. More
by Wvanaken
February 08, 2020
I wasn’t expecting to get a vehicle that day but when I arrived everything was all done. Everyone was professional and enjoyable being around. arrived everything was all done. Everyone was professional and enjoyable being around. More
by Ablandl1
Employees Worked With
Marat Lozhkin, Dalton Hunter
February 06, 2020
everyone in the service department was very helpful and worked continuously to locate the issue with my truck. Electrical issues are the worst to diagnose and howard was up to the task. The loaner vehicle worked continuously to locate the issue with my truck. Electrical issues are the worst to diagnose and howard was up to the task. The loaner vehicle i was given met my needs and mike d stayed in touch with me throughout the process even when he was home with a sick child, he found the time to reach out. . Alex was also very helpful during this event. More
by Paulie Walnutz
Employees Worked With
mike d., alex, howard, and the nice lady in the loaner dept
February 06, 2020
Prompt service Everything I would have expected for service. Service Rep was straight forward with recommended maintenance suggestions. This is where I routinely tak Everything I would have expected for service. Service Rep was straight forward with recommended maintenance suggestions. This is where I routinely take my vehicle for any service. More
by gary123d
Employees Worked With
Truck Service
February 06, 2020
Wonderful! Quick! Comfortable Sitting room........ I have never had a bad experience at De Paula. The service has been exemplar and the employees have been courteous , kind, and respectful. Lenny is wo I have never had a bad experience at De Paula. The service has been exemplar and the employees have been courteous , kind, and respectful. Lenny is wonderful....................yo are very fortunate to have him on board! More
by Bro. Richard
Employees Worked With
Lenny Furman
February 02, 2020
Last service visit The service staff was great. Helpful in letting me know what was covered under extended warranty. i would definitely recommend DePaula Ford to friends The service staff was great. Helpful in letting me know what was covered under extended warranty. i would definitely recommend DePaula Ford to friends and family. More
by PBSKELLEY
Employees Worked With
Josh and Jenn
February 02, 2020
Very Good I have a 2014 F350 power stroke, I have had all my service done at De Paula Ford. Ron the service manager has been a pleasure to work with along with I have a 2014 F350 power stroke, I have had all my service done at De Paula Ford. Ron the service manager has been a pleasure to work with along with the mechanics, never have been disappointed, great service. More
by Greenie
Employees Worked With
Ron Bissonette
January 31, 2020
Pleasant experience. Very efficient, professional, service was done in the time stated. Every thing was explained in a manner I could understand. Check out was quick and e Very efficient, professional, service was done in the time stated. Every thing was explained in a manner I could understand. Check out was quick and easy. More
by carbo1963
Employees Worked With
January 31, 2020
Excellent customer service Upon arrival Jen check me in and through the day kept me up on when to exspect my car since they had to send it to your chevy location for alignment d Upon arrival Jen check me in and through the day kept me up on when to exspect my car since they had to send it to your chevy location for alignment due to new alignment tool was awaiting an electrician at ford. More
by mpenello
Employees Worked With
Jenn
