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DePaula Ford

Albany, NY

4.6
4,415 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,415 reviews

February 19, 2020

top notch customer service I recently bought a new car at DePaula Ford. The staff there from internet sales to sales on site is stellar. Friendly, helpful and informative! More

by krnadams03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Bold & Stephanie
Feb 19, 2020 -

DePaula Ford responded

We are happy to hear that your overall car buying experience with the whole team was a positive one! Thank you for the feedback and five-stars. We hope to see you again soon!

February 19, 2020

Very smooth and happy with the experience. Dalton was great and personable. Low stress and made me feel comfortable. Definitely will be going back to this dealership for next purchases and service needs. More

by Tbango55
Recommend Dealer
Yes
Employees Worked With
Dalton Hunter
Feb 19, 2020 -

DePaula Ford responded

We are thrilled to know that your overall experience with Dalton was top-notch! We look forward to seeing you again. Take care!

February 14, 2020

The dealership was efficient and Zack was knowledgeable and responsive without being pushy. Based on my experience in purchasing my car I would definitely go back to DePauls. More

by Lisa Reid
Recommend Dealer
Yes
Employees Worked With
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2020 -

DePaula Ford responded

Lisa, we are happy to know that you had an excellent car buying experience with Zack! Congrats on your purchase! We hope to see you again soon. Take care!

February 13, 2020

Recall on my brand new car (850 miles) Recall done fast and fast. In and out in 90 minutes. Service people friendly. They all seem to know their jobs well and are very competent, More

by Johnntravis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

DePaula Ford responded

Thank you, for your five-star feedback, Johnntravis! We appreciate it very much!

February 13, 2020

The staff was very friendly and helpful with choosing a vehicle that fit my budget. I didn’t feel pressured to buy at all. Great people. More

by Abpaul3
Recommend Dealer
Yes
Employees Worked With
Kris Bain , Marat Lozhkin
Feb 13, 2020 -

DePaula Ford responded

We are happy to know that the service you received was top-notch! We strive to have great customer care at all times. We appreciate the five-stars and recommendation! If you ever need anything, let us know.

February 13, 2020

They always take good care of me and my car and that is why I keep going back crystal always does a great job on getting me in and out in good time More

by joe.gardy
Recommend Dealer
Yes
Employees Worked With
Service
Feb 13, 2020 -

DePaula Ford responded

Joe, we are thrilled to know that Crystal is a pleasure to work with any time you visit the dealership. We strive to have excellent customer care and your feedback reflects that. We appreciate the feedback and five-stars!

February 12, 2020

They were more than open to my wants and worked to get me the price wanted. I'm more than satisfied. Very good overall l. More

by Isiahmorant
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Albin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe shear
Feb 12, 2020 -

DePaula Ford responded

Thank you kindly for the five-star feedback! We are thrilled to know that you had an excellent overall experience.

February 11, 2020

Super pleased with my F-150 Roush purchase experience! Wow, I am super pleased doing business with DePaula Ford. Purchased a new F-150 Roush pickup Saturday. after I had contacted Jayson, Mgr. few days More

by george1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, finance manager
Feb 12, 2020 -

DePaula Ford responded

George, we strive to have wonderful customer care at all times! We are happy to know that your car buying experience was top-notch with the team! Congrats on your F-150 Roush Pickup! If you ever need anything, be sure to let us know. Welcome to the DePaula family!

February 10, 2020

Great Service Since the Day I purchased my car in August of 2018, I have had Fabulous Customer Experience. Starting with the salesman, Carl Brickley, who was there More

by Loretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal B. from service, Carl Brickley
Feb 10, 2020 -

DePaula Ford responded

Loretta, we are thrilled to know that the customer care that you received was top-notch! We strive to have excellent customer care at all times to ensure that everyone is treated like family. We appreciate your feedback and hope to see you around soon. Take care!

February 09, 2020

Very up front, friendly, egar to make a good deal that you feel comfortable with. Very responsive with post sale phone call questions and because of the distance from dealer and my home, contacting my loc More

by Thomaskeeley
Recommend Dealer
Yes
Employees Worked With
Carl Brickley, Jim Stairs
Feb 10, 2020 -

DePaula Ford responded

We appreciate you sharing your experience with us, Thomas! We strive to have wonderful customer care at all times to ensure that each visit is top-notch!

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