DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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top notch customer service I recently bought a new car at DePaula Ford. The staff there from internet sales to sales on site is stellar. Friendly, helpful and informative! I recently bought a new car at DePaula Ford. The staff there from internet sales to sales on site is stellar. Friendly, helpful and informative! More
Very smooth and happy with the experience. Dalton was great and personable. Low stress and made me feel comfortable. Definitely will be going back to this dealership for next purchases and service needs. great and personable. Low stress and made me feel comfortable. Definitely will be going back to this dealership for next purchases and service needs. More
The dealership was efficient and Zack was knowledgeable and responsive without being pushy. Based on my experience in purchasing my car I would definitely go back to DePauls. and responsive without being pushy. Based on my experience in purchasing my car I would definitely go back to DePauls. More
Recall on my brand new car (850 miles) Recall done fast and fast. In and out in 90 minutes. Service people friendly. They all seem to know their jobs well and are very competent, Recall done fast and fast. In and out in 90 minutes. Service people friendly. They all seem to know their jobs well and are very competent, More
They always take good care of me and my car and that is why I keep going back crystal always does a great job on getting me in and out in good time why I keep going back crystal always does a great job on getting me in and out in good time More
They were more than open to my wants and worked to get me the price wanted. I'm more than satisfied. Very good overall l. the price wanted. I'm more than satisfied. Very good overall l. More
Super pleased with my F-150 Roush purchase experience! Wow, I am super pleased doing business with DePaula Ford. Purchased a new F-150 Roush pickup Saturday. after I had contacted Jayson, Mgr. few days Wow, I am super pleased doing business with DePaula Ford. Purchased a new F-150 Roush pickup Saturday. after I had contacted Jayson, Mgr. few days prior and discussed the Roush and my F-150 Lariat trade-in. Polite, efficient and knowledgable. Frank, finance mgr was friendly and professional and a car guy like me. No high pressure just an honest and solid staff. My salesman Qasim did everything possible to ensure my total satisfaction. I drove there from the Milford, PA area and am sure glad I did! We summer in Lake George and we will let all our friends here and there know about DePaula Ford and their wonderful staff. More
Great Service Since the Day I purchased my car in August of 2018, I have had Fabulous Customer Experience. Starting with the salesman, Carl Brickley, who was there Since the Day I purchased my car in August of 2018, I have had Fabulous Customer Experience. Starting with the salesman, Carl Brickley, who was there and concerned with my every detail until I drove out my New car from the showroom. From the people in Service, (this time was, Crystal) who gets me in and out in No Time Flash. Thank You , Thank You. Such a Great time of People to deal with. Thank you. Loretta Z. More
Very up front, friendly, egar to make a good deal that you feel comfortable with. Very responsive with post sale phone call questions and because of the distance from dealer and my home, contacting my loc you feel comfortable with. Very responsive with post sale phone call questions and because of the distance from dealer and my home, contacting my local Ford dealership More