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DePaula Ford
Albany, NY
4,416 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,417 reviews
February 29, 2020
Called for state inspection and was given an appointment 30 minutes later. Was in and out within a hour. A happy customer. Thanks to the service department. 30 minutes later. Was in and out within a hour. A happy customer. Thanks to the service department. More
by Mamyot5
Employees Worked With
Alex Haynes
February 26, 2020
It took a week back and forth to get the car to bring home. The left hand doesn’t know what the right is doing and for that reason I would never buy another car here. It was a complete crap show. home. The left hand doesn’t know what the right is doing and for that reason I would never buy another car here. It was a complete crap show. More
by emixoclemi
Employees Worked With
February 25, 2020
Service was timely and proffesional.Justin and alex and Service was timely and proffesional. Justin and alex and tiffany are a good team. Did not get a service video though. Maybe next time. See you in t Service was timely and proffesional. Justin and alex and tiffany are a good team. Did not get a service video though. Maybe next time. See you in the spring More
by Chris mc
Employees Worked With
Alexander haynes
February 24, 2020
An excellent choice for purchasing a Ford Kris Bain was very helpful and informative with the questions I had in purchasing the new Escape. Tyler was just as nice and informative as well. Kris Bain was very helpful and informative with the questions I had in purchasing the new Escape. Tyler was just as nice and informative as well. More
by pfilipp48
Employees Worked With
Kris Bain, Tyler Foster
February 24, 2020
Was cordially greeted by a staff member when I first arrived. Then met with Lenny who wrote up my service order (Annual inspection). He explained my wait time which I really appreciated that. Once compl arrived. Then met with Lenny who wrote up my service order (Annual inspection). He explained my wait time which I really appreciated that. Once completed, Lenny walked me over to the cashiers office as well as to my vehicle. Lenny is an asset to your company and it’s always a pleasure to see him hard at work. More
by gpimente
Employees Worked With
Service advisor - Lenny
February 21, 2020
They were accurate as to how long the replacement would take. I have to go there quite frequently as I have an open recall on my work vehicle. Staff is always friendly and attentive to everything. take. I have to go there quite frequently as I have an open recall on my work vehicle. Staff is always friendly and attentive to everything. More
by Rblaauw
Employees Worked With
Fran
February 21, 2020
Oil change/tire rotation Excellent service and attention to detail. The staff is always friendly and go out of their way to help.We have purchased three vehicles her and plan Excellent service and attention to detail. The staff is always friendly and go out of their way to help.We have purchased three vehicles her and plan to continue in the future More
by shackt2003
Employees Worked With
Carl Brickley
February 20, 2020
Very professional talented team I had the pleasure to work with second to none service and respect will deal with you folks again have had 2 inquiries already 👍 work with second to none service and respect will deal with you folks again have had 2 inquiries already 👍 More
by Deerhunter
Employees Worked With
Other Employees :
Casey Frank the technical guy who showed me my truck
