Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,417 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,417 reviews
March 07, 2020
We are very pleased with Ford Ranger Mike and Trevor did not "hard sell" our vehicle. They were interested in what we had to say. We originally were looking at Ford Explorer. We ended up Mike and Trevor did not "hard sell" our vehicle. They were interested in what we had to say. We originally were looking at Ford Explorer. We ended up much more happy with Ford Ranger. Trevor and Mike went out of their way to ensure we got the vehicle we wanted with the features we expected. Nice job on the part of both men! Thank you for making it right. We have worked with DePaula for years, but this was our first experience with DePaula Ford. We hope to have this vehicle for years to come. More
by mrsis
Employees Worked With
Trevor and Mike
March 07, 2020
Q was honest, upfront, and great to deal with. No pressure sales and was receptive to what we wanted. He was willing to work hard to get a deal done. pressure sales and was receptive to what we wanted. He was willing to work hard to get a deal done. More
by MarkD
March 07, 2020
My experience with DePaula Ford was my first one. I will return when I’m looking for another vehicle. Tyler, the service manager was very accommodating and Vonzel Legall walked me through all the options wi return when I’m looking for another vehicle. Tyler, the service manager was very accommodating and Vonzel Legall walked me through all the options with Ford Pass both at the dealer and after I had the car home. Kris Abain was patient with me during the deal as well. More
by Neil
March 04, 2020
Great dealership sales and service bothMy purchase was Great dealership sales and service both My purchase was easy and fast my vehicle was exactly what I wanted I have been back for routine mainten Great dealership sales and service both My purchase was easy and fast my vehicle was exactly what I wanted I have been back for routine maintenance and it was done well and timely A++++Dealership More
by Ltshere
March 04, 2020
I would recommend DePaula Ford to family and friends! My salesman, Patrick, was helpful and pleasant to deal with! Marat made the financing simple! I am happy with my purchase! salesman, Patrick, was helpful and pleasant to deal with! Marat made the financing simple! I am happy with my purchase! More
by Vdunham70
Employees Worked With
Marat Lozhkin, Patrick Riolo
March 03, 2020
Quick for oil change and recall for my truck I got to see my favorite guys (mike bowers w/ an "s" and Marat who is now works in a finance (congrats marat for climbing up the ladder) I came for my I got to see my favorite guys (mike bowers w/ an "s" and Marat who is now works in a finance (congrats marat for climbing up the ladder) I came for my first oil changed, tire rotation and also they did my recall - those guys are superior and did all that work - appt was at 1130, and I left by 12:40. GREAT JOB DEPAULA FORD. More
by MB
Employees Worked With
Mike Bowers , Marat Lozhkin
March 03, 2020
We had a great experience working with Joe Shear. He was friendly, accommodating and not pushy!! The sales manager and business manager were very nice and helpful as well. friendly, accommodating and not pushy!! The sales manager and business manager were very nice and helpful as well. More
by Kapple
Employees Worked With
Joe Shear
March 03, 2020
World Class Experience Everyone at this dealership that I encountered were Top Notch from Mike Bowers, Stephanie, Vonzel and most of all Qasim & Frank Fattoruso! I had a sp Everyone at this dealership that I encountered were Top Notch from Mike Bowers, Stephanie, Vonzel and most of all Qasim & Frank Fattoruso! I had a special situation and was treated wonderful and at the end of the day Ford got it done and were willing to work with me to get me into a 2020 Ford Explorer. I went to many dealerships in the area and none of them came close to the level of service here! I will be letting my friends, family and clients know where to go to buy their new vehicles. Thanks guys! More
by jennifer_coley
Employees Worked With
Other Employees :
Stephanie on the Mazda, Frank Fattoruso and Vonzel
March 01, 2020
Bought this vehicle from the internet. Everything that was explained about the vehicle was 100 per cent the truth!! The sales people were professional and handled the paperwork without a hitch. was explained about the vehicle was 100 per cent the truth!! The sales people were professional and handled the paperwork without a hitch. More
by Robert
Employees Worked With
Chris and MaRoc
March 01, 2020
I Would recomend your dealership to anyone looking for a ford. Had a great experience working with your team. They went above and beyond all expectations. ford. Had a great experience working with your team. They went above and beyond all expectations. More
by Mike b
