DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Very happy with my overall experience at this dealership. Sales manager Jay Yudzevich was extremely helpful with the process he helped me find the perfect car and I couldn’t be happier with my purchase and t Sales manager Jay Yudzevich was extremely helpful with the process he helped me find the perfect car and I couldn’t be happier with my purchase and the great service I received from him and the team here at DePaula ford. I definitely recommend him for all your cur buying needs. More
I just purchased my second car from Depaula Ford and it was an even better experience than the first. Jayson Newell went above and beyond to get me an amazing deal on my Ford Explorer. I highly recommend g was an even better experience than the first. Jayson Newell went above and beyond to get me an amazing deal on my Ford Explorer. I highly recommend getting your next car from Depaula and I will definitely be buying my next car from them! More
We had a poor experience while shopping for a Mazda CX30 at Depaula Mazda. Over the phone, the sales manager, Jim, promised the trade-in was worth $10,000 and once we went to the dealership they undercut th at Depaula Mazda. Over the phone, the sales manager, Jim, promised the trade-in was worth $10,000 and once we went to the dealership they undercut the trade-in value to $7,000 saying that they made the offer without checking the pictures that I had sent upon their request. I am giving 2 stars only because the sales associate we dealt with did not pressure us. Ironically, the car we wanted to trade-in was bought at Depaula Chevy. I guess we will take our business somewhere else. Please take caution when you deal with them over the phone. More
This is my second vehicle from DePaula. I previously purchased a Ford Focus from them and was very pleased with the experience. I live in CT but I’m originally from the Capitol Region. I’m currently res purchased a Ford Focus from them and was very pleased with the experience. I live in CT but I’m originally from the Capitol Region. I’m currently restricted by my command (active duty) and can’t travel outside of 40 miles. I worked over the phone and through email with their team to secure my financing and trade. They were excellent to deal with. All of my paperwork was handled and they delivered the vehicle to me the next day. They worked tirelessly to get me any available discount and meet my financing goals. I’m very happy with my experience and love my new car. It is the perfect fit for what I was looking for and within my budget. The next time I am in the market for a vehicle, I will absolutely make DePaula my first choice. More
#LiesLikeTrump... no promised call backs and this for the mazda side... was promised 1st look at a car, twice. showed up for appt when Stephanie said car would be finished being processed to find out it was mazda side... was promised 1st look at a car, twice. showed up for appt when Stephanie said car would be finished being processed to find out it was sold. #AvoidDepaulaAuto... any of them! More
Best Truck Buying Experience - By Far! A few days ago I purchased a new F-150 from DePaula. It was one of, if not the best car/truck buying experience I have ever had. First and foremost, A few days ago I purchased a new F-150 from DePaula. It was one of, if not the best car/truck buying experience I have ever had. First and foremost, the upfront honesty, and willingness to get me to an honest price was perfect, with no haggling, and even when I reached out to a family friend to see what kind of price they could give me, they told me to stop talking and go get the truck it was that good! Furthermore, Fred and his team were great to deal with. I had both my kids with me, and even with COVID, they were super accommodating and had me out the door in a matter of minutes. When I start shopping for my wife's new vehicle in a few years, I will be looking to DePaula FIRST! Thank you all for everything! More
They were absolutely awesome do deal with. Buying a car can be such a pain but they made it super easy. I found the car I like and contacted them and they made it happen quickly and effortlessly. I highly can be such a pain but they made it super easy. I found the car I like and contacted them and they made it happen quickly and effortlessly. I highly recommend DePaula!!! More
Great experience buying from DePaula Last week I purchased a New F-150 from DePaula Ford. My experience could not have been better. Working with Jay & the finance team was very easy & smo Last week I purchased a New F-150 from DePaula Ford. My experience could not have been better. Working with Jay & the finance team was very easy & smooth. Jay kept in contact with me throughout the entire on-line shopping experience (he was very responsive & up-front with any questions or concerns I had), and truly helped me to get the best deal. I have always used the service department at DePaula, and find them to be the best in the area. I now have the same opinion for the sales department. Thank you for everything. Especially during this difficult time we are all in. Matt More
Rude and impolite Very offensive and impolite sales manager guy. Trying take advantage of someone who is not technical with cars. Never felt so bad buying a car ! Went Very offensive and impolite sales manager guy. Trying take advantage of someone who is not technical with cars. Never felt so bad buying a car ! Went to another Ford dealer with much much better treatment. Avoid this place. If the owners (managment) dont check on their employees , they should not be in business. More