DePaula Ford

All I can say is the 3 men that assisted me in my purchase made my experience 1 of the best in my car-purchasing history. I have been buying cars for over 3 decades and it's usually not pleasant. T purchase made my experience 1 of the best in my car-purchasing history. I have been buying cars for over 3 decades and it's usually not pleasant. That changed when I took the long drive up to DePaul Ford. You have a customer for life. Thank you Jim Rosamino, Joe Shear & Tyler Foster. More

Devin was great. Quickly responded to my calls and made the experience of buying a car a great one. Thanks Devin for all of your help. the experience of buying a car a great one. Thanks Devin for all of your help. More

I was so pleased with the professional, competent, knowledgeable salesperson, Devin McGuirk. He made my experience so pleasant and so efficient. I want to thank him knowledgeable salesperson, Devin McGuirk. He made my experience so pleasant and so efficient. I want to thank him More

Personable. Informative. Flawless.If you are looking to Personable. Informative. Flawless. If you are looking to purchase, lease or simply discuss your options regarding a new vehicle, Jay Yudzevich (Sal Personable. Informative. Flawless. If you are looking to purchase, lease or simply discuss your options regarding a new vehicle, Jay Yudzevich (Sales Manager) is who you want to connect with. Even during a global pandemic and social unrest, Jay Yudzevich (Sales Manager) exceeded all expectations and provided me with a phenomenal experience. Let me just say, I rarely write reviews because I am not easily impressed, but the service Jay provided has to be shared. First and foremost, Jay’s authentic personality and positive energy is unmatched. When working with Jay, I honestly felt as if I was talking to a trusted friend. He listened to my concerns and hesitations, answered my countless questions (I asked a lot of questions), provided me with insight regarding my options, and most importantly, took his time when working with me. I didn’t not feel rushed or dismissed. I felt valued, heard, and appreciated. Jay ensured I was comfortable and understood the process thoroughly (from searching for car, finances, services and so forth). He explained and reexplained information to me, and did so with a smile on his face. His communication skills are well-developed and he before I finalized everything, be made sure I fully understood what was happening. I have heard horror stories about car dealers and their manipulating techniques, but Jay put all of those to rest for me. It was truly a pleasure to work with him for my first car purchase. I will recommend my friends, family, colleagues and extended networks connect with Jay and the dealership he works with when they are ready to explore their options. 10/10 experience and I cannot wait to see Jay when it’s my time again. Also, a huge thank you to Trevor Schmetterer (Purchase and Leasing Consultant) who provided amazing insight, support and guidance in collaboration with Jay! More

Quick and clear communication. They were very helpful. They did great making the process fast, easy, and with the least amount of stress possible! Definitely recommend They did great making the process fast, easy, and with the least amount of stress possible! Definitely recommend More

We have received extremely professional care at this dealership. We have just leased our fifth Mazda, a CX5. The salesman, Qasim, was incredibly knowledgeable and helpful in guiding us through the lease dealership. We have just leased our fifth Mazda, a CX5. The salesman, Qasim, was incredibly knowledgeable and helpful in guiding us through the lease process and he made it very convenient for our time schedule. Also the business office woman, Stephanie, did an amazing job of dealing with the lease particulars. We couldn't be happier with this dealership. We have had great service with caring professionals who always brought their courtesy to us in dealing with each visit. Don and Ruth Smith More

This was my first time Ford purchase in the last 15 years in the US. I have had purchased cars from used and new car dealerships in the past, however, never have I felt compelled to write a review for one of in the US. I have had purchased cars from used and new car dealerships in the past, however, never have I felt compelled to write a review for one of them as they are all just... OK. For the Depaula dealership, on the other hand, I was pleasantly surprised by the kind and level of customer service. You see, I went there to purchase a vehicle like any time in my past and expected the sales rep(s) to be nice and kind in the beginning, however, after the deal was done, I was expecting a "regular" behavior. Not only the salesperson, Trevor, was very kind and professional before the deal, but he also kept the same demeanor after the deal was done. Further, when my brand new vehicle got some backup camera issues (not Depaula's fault), which was pretty frustrating, the dealership and Trevor went out of their ways to help me out and get it fixed. I am positive that if I ever buy a Ford again, I am only buying it from them! More

We got a used plug-in hybrid here in April, and were so pleased that we recommended them to our son, who bought a slightly used truck there last month. Their service is excellent, and they take meticulous pleased that we recommended them to our son, who bought a slightly used truck there last month. Their service is excellent, and they take meticulous care in safety against Covid - an important factor for us. This is probably the first time we got a car where we felt little need to haggle and walked away feeling we got an extremely fair price. Returning for first service visit we discovered it was free. Service was also a great experience - we even got a video of the technician checking things out. Only cost was a very reasonable charge for repairing a slow leak in one tire. Could not recommend more strongly. More

Huge thanks to mike the finance guy and zack my sales guy over at DePaula ford. I’m completely happy with my 2020 f350 . I did my entire deal over the phone the experience was completely seamless. Thank you over at DePaula ford. I’m completely happy with my 2020 f350 . I did my entire deal over the phone the experience was completely seamless. Thank you gentlemen for your professionalism and hard work. I’ll be back...... More

I want to write a special thank you to Alex Haynes, Service Advisor at DePaula Ford. If one were to look in the dictionary for the word great customer service, his name would be there instead. With p Service Advisor at DePaula Ford. If one were to look in the dictionary for the word great customer service, his name would be there instead. With people like this at Depaula Ford, the company will always be prosperous. I will buy my next car through them as the service division qualifies a dealership. Thank you again Alex, your parents did a good job with you! More